System Administrator
DFSA
Total years of experience :12 years, 8 Months
1. In-charge of deploying, monitoring and supporting all hardware and software in a Site Office with 40 Staff
2. Provide support to other sites, including the head office of the project in addition to the assigned site when the IT in-charge of the respective site goes on rotational leave.
3. Maintain the office local-area network (LAN), wide-area network (WAN), network segment, Internet, or intranet system and provide day-to-day onsite administrative support and periodic servicing of the network and all peripherals
4. Act as systems administrator for the network and server by creating and managing computer accounts, user accounts and passwords, groups in the Active Directory and access to files and folders on the file and print server.
5. Configure Email Accounts for users in Microsoft Exchange 2010
6. Provide end-user services, including help desk and technical support services
7. Review performance of IT systems to determine productivity levels, and upgrade requirements
8. Over-seeing computer security and anti-virus precautions
9. Develop bid requirements for all hardware and software upgrades
10. Maintain and update ICT Hardware and Software inventory periodically
11. Maintain and troubleshoot problems with peripherals such as printers, scanners and plotters and escalate issue to vendor if problem out of scope
12. Liaise with ICT related suppliers where appropriate
13. Liaise with Milan, our Headquarters, for IT support out of the scope of local team.
14. To comply with divisional, departmental and corporate policies and procedures
15. To ensure that confidentiality and data protection requirements are maintained and adhered to
16. Configuring Access Cards for employees, using Access Control and Time & Attendance system software provided by SPICA International
17. Configuring Linksys Cloud Routers and Wireless Access Points to comply with the Camp IT policies for the camp accommodation of 40 Staff.
18. Periodically monitoring the internet usage by the staff in the camp and making sure it complies with the policies in place.
19. Recover data through Data Protection Manager 2010
20. Managing Virtual Machines using VMWare vCenter Server and gracefully shutdown or start them up in the event of power failure
21. Configure email accounts using Microsoft Exchange Server 2010
1. Worked on EPICOR, the company’s ERP software
2. Prepared Purchase Order Entries, Receipt Entries, Invoice Entries, and Cash Purchase Entries in EPICOR
3. Performed Cost Analysis to find the profits achieved in various jobs undertaken by the company and plotting them in a graph
4. Detected errors in estimations and suggesting corrective measures for the same
5. Improved the Burden Rate estimation and hence the overall estimation due to the Cost Analysis that was performed