فيناي Varma

Country Manager - Bangladesh (December 2011- Present), Jet Airways (India) Ltd

As Country Manager, responsible for the designated Territory for all decision making and overall General Management, Finance, Airports, Engineering, Contracts, Security and Sales and Marketing.
• Responsible for Profit and loss performance of the Country including Point of Sale and Seat factor performance, Revenue Optimisation and Cost parameters.
• Expansion opportunities, Interline Sales, Cargo Revenues, Reservations and Ecommerce.
• Including- formulating, analysing and delivering on sales and marketing plans, expansion of distribution network, enforcing systems policy and procedure, people development, building relations with key stakeholders and promoting the airline brand and product.
• Team Management and Recruitment - Team of 60 reporting directly, Indirectly
• Finance and Contracts -Responsible for remittance of funds, CPA, Expenses and disbursement
• Airport Management- Ensure compliance of Airport policy, On time Performance, Cargo and Ground Operations, Sales and people development
• Govt. Liaison with different ministries, Civil Aviation Authority, Ground Handling Agents and Fuel Companies
• Key member of BAR, AOC, liase with IATA representatives for Implementation of Policies
• Apart from the above, launched new Initiatives to bring down distribution cost, Implementation of new GDS policy, new product launches and Strategic Partner Marketing.

Sr. Manager International Projects - Africa (Jan 2010- December 2011) Jet Airways (India) Ltd

Reporting to the Vice President - The deputation posting is assigned on basis of performance parameters.

Based in Johannesburg, Durban and Africa the profile is responsible for ensuring smooth running of operations in Southern Africa and other African countries with the following responsibilities:
Territories covered- South Africa, Zambia, Kenya, Tanzania, Congo, Mauritius and others offline.

• Responsible for overall profitability of the flight operations including passenger and Cargo Sales.

• Entrusted to achieve budgets on a month to month basis and drive critical partners towards achieving the same.

• Ensure Jet Airways presence at feeder locations including opening up of Jet Airways office's and strategy for increasing traffic to India and beyond points for Jet Airways.

• Sales and Marketing Strategy for different verticals (Travel Partners, Corporate's and Mass marketing strategies), strategic pricing, marketing and local initiatives to support the Johannesburg, Nairobi and Brussels hub for jet Airways.

• Launch the Loyalty program for Jet Airways (Jet privilege) and increase adoption rates among others.

• Team management with various GSA partners.

Head Corporate Sales- Delhi & National Capital Region (Nov 2006-April 2010) Jet Airways (India) Ltd
o Team management - Managing a team of 10 External Sales professionals, 4 support Sales including Loyalty program management (Jet Privilege) for HNI and Corporate clients.
o Complete Sales life cycle from Acquisition to Implementation in Delhi NCR and Key Account Management.
o Managing requirements of over 400 + corporations dealing with Jet Airways and maintain / increase business inflow from various corporations
o Managing Contractual tie up's with preferred and potential clients
o Expand Market by Market Research and assessments of potential corporations
o Managing dedicated cell for Complaints and Service issues and Frequent fliers with Jet Airways
o Implementation of Key CRM projects, Sales force automation and web site modules
o Strategic Alliance's - tie up with support providers for enhancing Product Value to provide End to End solutions


Carlson Wagonlit Travel (Part of US based Carlson Companies Inc.) New Delhi (Corporate Office), India

Part of the 26 Billion dollar US based Carlson Companies Inc. with presence in 150 countries with brands like Radisson hotels, Park plaza, Park Inn hotels & TGI Fridays. Present in India with 20 offices with the Head office in New Delhi.
Positions Held

• Manager- Marketing- India, Carlson Wagon lit ( April 2005 - Nov 2006)

• Assistant Manager, Carlson Wagon lit ( April 2004 - April 2005)

• Management Trainee, Carlson Wagon lit ( July 2003 - April 2004)


o Product Marketing- Initialization and Implementation of proprietary Technology products.
o Conceptualising and execution of communication modules (E Media and print) . Experience in creating direct marketing material, analysing results of marketing campaigns through use of E CRM platform.
o E CRM and use of E CRM (SalesForce) for effective use of client data and activities. Good knowledge of implementation and use of E CRM.
o Strategic alliances with multinational and local companies to provide total solutions.
o Experience in generation of RFP's (Request for Proposal), RFI, Proposal's for Global and Local clients.
o Preparation of financial documents for viability analysis and servicing solutions.