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Vince Jazztine Pascual, Customer Service Representative

Vince Jazztine Pascual

Customer Service Representative·Trampo Extreme

United Arab Emirates

Bachelor's degree, Business Management

Work experience

Total years of experience: 5 years, 2 months

Customer Service Representative

October 2023 - October 2025

Trampo Extreme

Dubai, United Arab Emirates

October 2023 - October 2025

-Maintained a clean and safe environment for customers, ensuring high
safety standards.
-Assisted in organizing and coordinating events like birthday parties and
school camps.
-Delivered exceptional customer service, addressing inquiries and resolving
concerns promptly.
-Worked collaboratively with team members to enhance customer
experiences in a fast-paced setting.

Company industry:
Entertainment

Customer Service

December 2022 - January 2023

Adventure Zone, Shangrila The Fort

Manila, Philippines

December 2022 - January 2023

-Assisting customers and welcoming kids in the play area.
-Making sure that the safety of the kids is the main priority
-Maintaining cleanliness in the premises.

Company industry:
Amusement & Recreation Facility

Automotive Maintenance Assistant

January 2020 - November 2022

Charles Restoration

Quezon City, Philippines

January 2020 - November 2022

-Performed basic diagnostics by researching common vehicle issues and
identifying likely problem areas for repair or replacement.
-Conducted simple troubleshooting procedures and checked essential
components to address mechanical concerns.
-Handled basic disassembly of automotive parts as needed for inspection or
minor fixes.
-Assisted in vehicle paint preparation, including sanding and surface prep
prior to spraying.
-Performed vehicle cleaning and detailing tasks, including exterior carwash
and basic interior cleaning.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Education

University of the Philippines

January 2021

January 2021

Bachelor's degree, Business Management

Philippines

Skills

ADAPTABILITY

Intermediate

AUTOMOTIVE INDUSTRY

Intermediate

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

DECONSTRUCTION

Intermediate

FLEXIBLE TYPE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MICROSOFT OFFICE

Intermediate

NETWORK TROUBLESHOOTING

Intermediate