Underwriter | Surveyor
Al Buhaira National Insurance Company
Total years of experience :23 years, 10 Months
• Underwriting and servicing all inquiries related to Property, General Accidents and Marine classes of business.
• Responsible for conducting relevant surveys for any proposed Construction, Property, Marine, Freight Forwarders' Liability, and Hull & Machinery Risks.
• Production of reports for each survey and providing quotations in compliance with regulatory requirements and the company’s current code of practice.
• Reporting to the Assistant GM / Head of Underwriting and providing administrative support in policy processing, issuance of policy schedules, endorsements, preparation of monthly renewal reports, premium invoicing, credit control etc.
• Maintaining strong business relationship with clients and responsible for growing a book of general liabilities business in the UAE.
• Visit clients as required and manage relationships with existing & new brokers in UAE territories.
Responsible for the overall management of multinational accounts for Funk Group Alliance, Heath Lambert Group, Wells Fargo Global Brokers (WFGB) and Arthur J Gallagher (AJG).
Maintaining updated records of all multinational accounts serviced, on all issued policies, correspondences and other related documents, ensuring correct system entries on all policy documents, timely production of financial closings, ensuring settlement of premiums and remittance to respective insurers, generation and production of policy digests and reports to global partners and annual reconciliations on all global accounts.
Managing and providing assistance, motivating and training the junior team members.
Development and managing business leads through creative tactics from Global Partners.
Review, analyze and understand clients/prospects business to determine needs, and potential business opportunities.
Reviews binder slips and supporting documents from global brokers and obtain necessary information before passing unto local insurers to avoid delays.
Managing annual insurance renewals including strategy, development and timeline.
Building and maintaining strong relationship with global partners, insurers and client’s local representatives and ensure that local requirements are being serviced properly.
Monitoring client satisfaction, addressing their concerns and ensuring the quality and accuracy of contract preparation, processing and maintenance.
Self generation of ideas and closing of existing projects.
Pro-active coordination and communication with all internal and external units locally and globally for the arrangement and issuance of policies.
Administered technical and administrative tasks in all classes of business, including claims administration and business development.
Compose and type routine and confidential correspondence, reports and other complex documents.
Proactively organizes and maintains clients and prospects database including email correspondences and other records.
Coordinates Manager’s schedule and arranges corporate business meetings, prepare agendas, reserves and prepares facilities.
Produces reports, manuals, proposals, quotations and presentations using various computer applications.
Responsible for the timely and accurate processing of:
• Closings, invoices and related policy accounting documentation to be sent to clients, accounts department, insurers and file.
• Quotation and Placing slips
• Draft policy wordings and endorsements for review
• Current and outstanding documentation follow ups
• All other documentation
Answers and screens Manager’s telephone calls and provides appropriate responses in their absence.
Develop a mutually competitive advantage, profitable growth and achieve high level of client satisfaction by providing an effective, consistent and quality administrative account service.
Servicing inquiries, handling all types of claims, maintaining communication channels and strong business relationship with clients.
Worked closely with the Regional Bancassurance Head, Business Managers and Relationship Officers to identify target markets and develop distribution strategy for Bancassurance products which includes Life and Pensions, Educational Plans and Comprehensive Healthcare Packages.
Responsible for the preparation of all legally required materials for client presentations and project implementation, delivery and management.
Help the Regional Bancassurance Head, Business Managers and Relationship Officers achieve their sales targets by cross-selling the banks financial products e.g. loans, deposits and credit cards.
Involved in the Marketing of Loans and Deposits, participates in conducting Credit and Background Investigation of clients and in the processing of loans. Has also been assigned to the following departments:
Micro and Macro Loans and Litigations Department
• Preparation and releasing of New Loans
• Maintaining proper filing records on all accounts with includes the Real Estate/Chattel Mortgages, Surveys, Financial Reports, Collaterals and other related documents.
• Handling follow ups on all delinquent accounts, preparation of documents and processing the foreclosures and consolidation of all acquired assets.
• Coordinating with local agencies like the Bureau of Internal Revenue (BIR), Local/Regional Land Authorities, Local/Regional Land Transportation and Traffic Management.
Operations Department
• Receiving Payments and Amortization of Loans, Accounts Opening for Regular/Current Savings and Time Deposits.
• Handled daily fund transfers for VIP clients, preparation of transfer documents and coordinating with various commercial banks to accomplish cut-off deadlines.
• Receiving and controlling payment cheques and maintaining proper records for all cheques due for deposit and timely deposits on post dated cheques.
PG Diploma and Banking and Finance
Post Graduate Diploma in Strategic Human Resources Management Awarded by the Association of Business Practitioners (ABP-UK)
Completed Qualifications in General Insurance • Foundation Insurance Test (FIT) • Certificate in Insurance (Cert CII)
Life Insurance, Pensions and Investments