System Administrator
Advanced Technology Company , Kuwait
مجموع سنوات الخبرة :16 years, 6 أشهر
Managed and supported Windows-based infrastructure, including Windows Server 2016/2019, Active Directory, DNS, DHCP, and file/print services.
Administered Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive. Assisted with email migration projects and provided end-user support.
Implemented and managed VMware vSphere virtualization environment, including ESXi hosts, vCenter Server, and virtual machine management.
Monitored system performance, conducted capacity planning, and implemented optimizations to improve system efficiency and reliability.
Implemented and maintained backup strategies using Netbackup ensuring data integrity and disaster recovery readiness.
Collaborated with cross-functional teams to implement security measures, including access controls, ID Cards, security patches, and vulnerability assessments.
Conducted system upgrades and patch management activities, ensuring minimal disruption to end-users and business operations.
Assisted with IT procurement, vendor management, and license compliance activities.
Created and maintained comprehensive system documentation, standard operating procedures, and technical reports.
Provided end-user support, troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
System administration of Windows Server 2003, 2008 & Exchange Server 2003.(HP ProLiant ML350 Server)
Adding users to Active Directory, setting up mailbox for new users, configuring group policy, DHCP, DNS, RIS, and WDS.
Configuring Virtual Machines using Hyper-V & VMware.
Perform daily backup operations for database, systems, applications and data ensuring all required systems are successfully backed up.
Monitor server resources, systems and key processes.
Add and configure new services as necessary.
• Technical support for Windows Client (Vista, XP) and Server 2003 Operating Systems.
• Support network, desktop, server, hardware, software and applications.
• Perform daily backup operations for database, systems and applications
• Troubleshooting on Call and providing Technical Support to US client (AT&T Bellsouth).
• Support server, network and desktop software and applications.
• Remote Management of Clients Servers / Desktops.
• Troubleshooting of Operating Systems, Antivirus & other software .
• Troubleshooting and Setting up Email on Blackberry Devices.
• Configuration of Local & Network Printers.
• Client side Configuration/Installation and Troubleshooting of Outlook Express/Microsoft Outlook & other application software such as Citrix, ACF 2, Siebel, TN3270 Rumba & SOCS.
H19-307 Huawei Certified Pre-sales Specialist-Server-CHS
331 Core Solutions of Microsoft SharePoint Server 2013
MCITP Certified
MCSE 2003 (Certified)