Technical Writing Specialist
Software AG
مجموع سنوات الخبرة :17 years, 4 أشهر
Domain: Software/Digital Business Platform
Job Description: My responsibilities include the following:
•Work in an Agile development environment along with peers in Engineering, QA, and Product Management.
•Determine documentation needs for new products, new releases of existing products, and product fixes.
•Research and write conceptual, task, and reference topics.
•Write user interface text, release notes, and readmes.
•Write documentation that is complete, accurate, well organized, and stylistically consistent with Software AG"s standards.
•Work and communicate effectively with an international team
Domain: Software/3D Animation/Gaming
Job Description: My responsibilities included the following:
•Updated API documentation for multiple software products: 3ds Max, Maya, MotionBuilder,
FBX, Softimage, and Mudbox.
•Interacted with managers, developers, and other stakeholders across geographies/time zones.
•Created project estimates, schedules, and other project artifacts.
•Tracked and managed API help changes using JIRA.
•Edited programmer written documentation about APIs.
•Added/edited Doxygen blocks for APIs in C++ source files using Visual Studio.
•Conducted code reviews using Code Collaborator before committing changes in Perforce.
•Managed API documentation builds for each product release.
•Restructured API documentation for better usability.
•Identified gaps in API documentation and logged bugs to resolve defects.
•Developed tutorials to explain new API features.
•Interacted with the localization team for translating API documentation.
•Clarified API documentation queries from customers and other end users.
•Helped in improving the API documentation process and use of authoring tools
Rejoined in December, 2011 and worked till June, 2012.
Domain: Hardware and Software/Read Channel/Storage Peripherals/External Storage Systems/Storage Management Software
Job Description: My responsibilities included the following:
•Developed and updated information products such as software user guides, online help, hardware installation guides, hardware replacement guides, concepts guides, and others.
•Researched product specifications and interacted with developers to gather information and resolve queries.
•Worked closely with editors, artists, and project leads to ensure quality and compliance to standards.
•Performed scoping for documentation projects and prepared estimates.
•Helped less experienced team members through knowledge sharing.
•Managed and delivered the documentation per project requirements and schedules
Domain: Hardware and Software/Automation Control Solutions
Job Description: My responsibilities included the following:
•Developed documentation deliverables such as context-sensitive online help, release notes, user manuals, commissioning manuals, fold-outs, data specification sheets, posters, and others.
•Writing user interface text, training materials, and error messages.
•Developed and maintained project artifacts such as requirements sheet, project plan, estimates, schedule, and others.
•Helped in mentoring less experienced team members.
B.E (Bachelor of Computer Science and Engineering)