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Vineetha Prabhakaran, Senior Executive- Operations

Vineetha Prabhakaran

Senior Executive- Operations ·Imdaad LLC.

United Arab Emirates

Bachelor's degree, Bachelor of Engineering:

Work experience

Total years of experience: 14 years, 6 months

Senior Executive- Operations

February 2019 - Present

Imdaad LLC.

Dubai, United Arab Emirates

February 2019 - Present

• Provide comprehensive administrative support including correspondence,
records management, and routine operational tasks.
• Assist in P&L review and analysis, ensuring expenses and revenues are accurately
reported and aligned with targets.
• Prepare budgets and conduct budget forecasting in line with management
requirements, ensuring realistic financial planning and resource allocation.
• Monitor expenses, maintain costing trackers, and prepare monthly accruals for
accurate financial reporting.
• Validate and reconcile expense reports including telephone, accommodation,
licenses, and fuel consumption.
• Create and process PRs for materials, services, tools, vehicles, and office supplies,
follow up on POs, and close RFPs within set timelines.
• Coordinate with field teams to close work orders and resolve customer
complaints within SLA limits.
• Manage procurement follow-up, material delivery, GRN issuance, and import
documentation for audit compliance.
• Maintain vehicle asset records, process replacements/off-hire requests, GPS
tracking, and petrol card issuance.
• Support HR by preparing payroll reports, including overtime and timesheet data,
ensuring accuracy and compliance with company policies and arranging
onboarding resources.
• Manage complete staff leave administration, covering annual, medical, and
emergency leaves, and maintaining updated leave records in the system.
• Develop and monitor annual leave schedules, ensuring minimal disruption to
operations. Act as liaison between HR, Payroll, Finance, and HSEQ departments.
• Prepare and submit weekly/monthly reports for management, Board, and ICD
review.

Company industry:
Facilities & Property Management
Job role:
Administration

Office Administrator

November 2015 - December 2018

BEAM Group of Companies

Dubai, United Arab Emirates

November 2015 - December 2018

• Responsible for all the administrative processes within the Office as well as the Administrative support to the maintenance team.
• Receive, prioritise and process maintenance request received through Helpdesk
• Discuss with tenant/service contractor to understand the nature of maintenance request, and arrange to carry out necessary repairs in a time suitable for the tenants.
• Prepapring quotations, Invoices for the particular maintenance work, AMC’s and submitting it to the clients.
• Coordinate and followup with the subcontractors for the maintence contracts and servicing schedules.
• Maintaining the inventory for the supplies they regularly use for building maintenance purpose, and do the necessary arrangements to purchase these items when supplies run low
• Checking purchase invoices to delivery notes.
• Ensuring all invoices is validated against relevant purchase order.
• Issue maintenance requests to appointed maintenance contractors and track the progress until completion of works.
• Coordinate with the building Supervisor and appointed maintenance contractors on work order/maintenance request.
• Keep all records of maintenance requests and discuss with the Maintenance team if any requests are outstanding.
• Coordinate & followup with the suppliers for the supplies required for the maintenance work as per the request and approved work order.
• Maintain manuals or computerized procurement records
• Record and report unusual incidents in the log book and report them to the Maintenance Management.
• Perform other duties as assigned by the Maintenance Management.
• Responsible for maintaining a record of all outstanding payments and collectibles.
• Monitoring employee expenses. Keeping account of Customers & Suppliers.
• Making Bank Reconciliation Statement.
• Handling and maintain petty cash, Handling incoming cash, cheques and putting into the relevant bank accounts.
• Preparing salaries of the employees (Payroll).

Company industry:
Civil Engineering
Job role:
Administration

Admin

January 2015 - November 2015

Whales International Services (Healthcare Consultants)

Dubai, United Arab Emirates

January 2015 - November 2015

Supports human resources processes by administering tests
•Shortlisting Candidates, Provide suitable profiles to clients
•Scheduling appointments & conducting orientation
•Maintaining records and information mainly in Healthcare
•Provides secretarial support by entering, formatting, and printing information.
•Organizing work, answering the telephone, relaying messages, maintaining equipment and supplies.
•Maintains employee confidence and protects operations by keeping human resource information confidential.
•Maintains quality service by following organization standards
•Co ordinating with clients (Both Employee & Employer)
•Attend calls and managing emails.

Company industry:
Business Consultancy Services
Job role:
Administration

Office Administrator

January 2013 - January 2015

Digital Properties

Dubai, United Arab Emirates

January 2013 - January 2015

Responsible for all the administrative processes within the Office, as well as providing general secretarial support to enable the smooth and effective running of the office.
Job Responsibilities:
•Answer telephones and take messages.
•Answer routine inquiries from clients, agents and brokers
•Co-ordinate with Marketing executives
•Updating databases with confidential and relevant information
•Provide clerical support to agents and brokers during the sales process
•Operate scanners, facsimile machines and photocopiers
•Create documents, spreadsheets and presentations.
•complete expense reports and other accounting forms

Company industry:
Real Estate
Job role:
Administration

Specialist

August 2009 - September 2010

In “Alignminds Technologies

Kerala, India

August 2009 - September 2010

SEO Specialist/ Customer Service

Company industry:
IT Services
Job role:
Information Technology

Education

M.I.T Aurangabad

January 2008

January 2008

Bachelor's degree, Bachelor of Engineering:

India

Skills

ERP
Expert
ERP
Expert
Budget Tracking
Expert
Budget Tracking
Expert
P&L Management
Expert
P&L Management
Expert
Procurement
Expert
Procurement
Expert
Office Administration
Expert
Office Administration
Expert
team coordination
Expert
team coordination
Expert
vendor resourcing
Expert
vendor resourcing
Expert
supplier negotiations
Expert
supplier negotiations
Expert
procurement
Intermediate
procurement
Intermediate
Office Management
Expert
Office Management
Expert
Customer Service
Expert
Customer Service
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ONBOARDING
Expert
ONBOARDING
Expert
COORDINATING
Expert
COORDINATING
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
CUSTOMER EXPERIENCE
Expert
CUSTOMER EXPERIENCE
Expert
PLANNING
Expert
PLANNING
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
CLERICAL
Expert
CLERICAL
Expert
budget handle
Expert
budget handle
Expert
Office Administration
Expert
Office Administration
Expert
Purchasing
Expert
Purchasing
Expert
Typing
Expert
Typing
Expert
Office Work
Expert
Office Work
Expert
operations
Expert
operations
Expert
Problem Solving
Expert
Problem Solving
Expert
Materials
Expert
Materials
Expert
HR
Intermediate
HR
Intermediate

Languages

English
Expert
Hindi
Expert

Training and Certifications

Training
CLSCMP
zabeel
Jan 2024

Hobbies

  • photography, Modelling
    I was brand ambassador for one of the leading textile shop in kerala and did modlling photoshoots for many other boutiques