Vinod Kumar p

Led enterprise-wide location strategy and migration programs, aligning global delivery models with
cost, risk, and regulatory objectives
Delivered 500+ role migrations across 40+ countries, achieving $20M+ cost savings by adhering to
Third Party Risk Management Framework and Country specific Compliance and Regulatory
requirements.
Managed end-to-end global transitions (feasibility, planning, execution, stabilization) across APAC,
EMEA, and Europe and Americas.
Owned PMO governance, including financial tracking, executive reporting, and steering committees
Led process transformation initiatives using Lean and Value Stream Mapping
Mentored project managers and strengthened transition delivery capability
Experienced on WFM Workforce Management implementation at Global Business Service Centers
& provide WFM insights to Senior Leadership

Program & Transition Management
Led end-to-end global transitions, including due diligence, migration planning, execution and
stabilization
Ensured compliance with regulatory, risk, and control frameworks across geographies
Delivered executive dashboards, governance reporting, and milestone tracking
Technology program Management
Implemented VDI Virtual Desk infrastructure for 250+ users improving user experience and
reducing infrastructure cost
Led UAT, onboarding, and risk mitigation in collaboration with technology teams
Business Analysis & Performance Management
Conduct Monthly Business Reviews (MBRs) covering KPIs, productivity, capacity, and forecasting,
Financials & Organization updates.
Owned Head count planning & Forecasting capacity planning and attrition analysis
Authored BRDs to automate reporting and improve operational efficiency
Commercial Banking Operations & Program Management
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Managed Commercial Loan Services operations supporting clients across APAC, EMEA, Europe, and
North America
Oversaw loan booking and maintenance, ensuring accuracy, compliance, and adherence to global
banking standards
Led collateral management, including collateral setup, monitoring, and renewals
Managed Letters of Credit (LC) processing and lifecycle management for corporate clients
Supervised a team of 28 staff across multiple shifts, ensuring 24/7 operational delivery and SLA
adherence
Drove people management, including hiring, performance management, training, and workforce
planning
Delivered high-quality operations with strong risk and control framework adherence
Applied working knowledge of Uniform Commercial Code (UCC) in collateral management,
supporting lien perfection, documentation review, and compliance with secured lending
requirements
Partnered with risk and legal teams to ensure UCC-related controls in collateral setup, monitoring,
and renewals across jurisdictions

Processing Executive Operations & Process Support (Mortgage Banking)
Managed mortgage loan processing and escrow account setup with high accuracy
Maintained quality control and exception tracking for loan processing