Retail Sales Manager
KGK Entice (India) Pvt Ltd
مجموع سنوات الخبرة :20 years, 8 أشهر
Responsibilities:
. Assist the Merchandiser in areas of Product, Sales & Market trend.
. Handling team of Retail Sales Officers, Store Manager & daily sales
transactions
. Inspect and ensure the proper operation of security cameras and alarms.
. Track by manual and automatic means inventory on display and in back
storage.
. Instruct employees on policies for handling jewelry, while also showing pieces
to customers.
. Hire and assign store associates to counters and repair areas.
. Schedule work times for staff.
. Oversee display of jewelry in counters.
. Process credit application or other financings of jewelry purchases.
. Provide credit or finance agreement, sales agreement, and warranty
information.
. Ensure accuracy of price information and discounts.
. Supervise delivery of prompt and courteous customer service, including repair
and also resizing of jewelry.
. Inform customers of the quality, stone type, weight, cuts and other features of
jewelry pieces.
. Report thefts to law enforcement and insurance company
Responsibilities:
. Assist the Area Manager in areas of product, sales & Region Management.
. Handling team of Retail Sales Officers & daily sales transactions.
. Interviewing & hiring of new staff for festive season.
. Fixing of rotational off for the store staff.
. Understand Customer requirements and convey relevant feedback to the
Company
. Creates in-store excitement and enhances product knowledge on an on-going
basis.
. Taking Appraisals of staff on 6-month basis & informing them the Areas of
Improvement.
. Achieving monthly & annual Sales / Financial targets.
. Managing After-Sales activities for ensuring customer satisfaction.
. Inventory Management.
. Preparing daily and monthly Sales reports.
. Maintain deposits and banking schedule.
Financial Responsibilities: -
. Cash Reconciliation
. Banking transactions Reconciliation.
. MIS overview.
. Managed a staff of 59 through three supervisors. Results included a 35%
increase in daily productivity and a 69% increase in customer satisfaction.
. Spearheaded costs-reduction initiatives that reduced overtime by 36%
Responsibilities:
. Handle 13 Retail Chain stores for up country Maharashtra.
. Determine overall Strategy for the business including the markets to operate.
. Establish Smooth working with the team for their related requirement.
. Customer and market analysis to identify / refine manpower deployment plans.
. Develop strategies for new customer acquisition and environment scanning to
spot opportunities & new markets.
. Evaluate and recommend products / Service modifications or improvements for
each category based on findings of market research, customer requirement,
historical trends and competition.
. Responsible for providing an annual sales plan and providing quarterly updates,
revisions and modifications to the plan.
. Responsible for all aspects of Sales Team management and Motivation,
monitoring and managing the regional and Territory teams pan India.
. Accomplished 3 major launches for Aurangabad Sholapur & Ahmednagar
stores
Responsibilities:
. Assist the Area Manager in areas of product, sales & Region Management.
. Handling team of Retail Sales Officers & daily sales transactions.
. Understand Customer requirements and convey relevant feedback to the
Company
. Creates in-store excitement and enhances product knowledge on an on-going
basis.
. Achieving monthly & annual Sales / Financial targets.
. Managing After-Sales activities for ensuring customer satisfaction.
. Inventory Management.
. Preparing daily and monthly sales reports.
. Maintain deposits and banking schedule
Replenishing Jewellery to Retail Chain Shops based on information by Regional
heads.
. Responsible for Data Management.
. Planning & Approving Monthly plan of trips for Sales Co-Ordinator’s & Area
Managers.
. To ensure all targets are achieved for all the shops.
. Responsible for visiting all stores in India to ensure operational efficiency.
. Controlling shops for Western, North & South Region.
. Responsible for system & processes pan India.
. Responsible for forecasting sales & Inventory planning in co-ordination with the
management.
. Initialization & Execution of new stores.
. Responsible for Vendor management.
. Monitoring & managing for Visual Merchandising for all India.
Organistion Name: - Damas Jewellers. (Dubai)
Responsibilities:
. Managing the team of 25 people.
. Training the staff about the Quality product Knowledge.
. Controlling the whole stock of the shop & the staff.
. Accounting part of all day to day transactions in the shop.
. Always motivating the team to be the best.
. Suggesting the new stock to the managing Director.
. Maintaining a database of all clients & suppliers
Responsibilities :
. Taking orders from the Clients abroad.
. Dealing with the processing dept & production Manager.
. Taking out the report of sales.
. Maintaining the Blue Book ( credits given to the customers ).
. Checking the orders for shipment abroad.
. Meetings with the Managing director & Production Manager about the
sales & targets.
Organistion Name :- Jewel Palace Jewellers ( Jamaica).
Desination :- Manager
Resposibilities :
. Selling of Gold, Diamond Jewellery & watches at required times.
. Accountable for watches counter. (Seiko, Citizen, Rado, Longines. Wittneur &
Bulavard).
. Suggesting new designs to the Director.
. Issuing checks to the Port lecturers of Cruise Ships.
. Accounting of all day to day transaction of the store.
. Transfer of staff to different locations.
. Deciding offs for the Team.
. Maintaining the Blue Book for Imports & sales.
. Training the staff about the sales & Customer Satisfaction.
. Hire & Fire local Jamaicans upon their performance.
. Doing call backs to all customers about the service being offered to them.
. Maintaining a database of all clients & suppliers.
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