It Support Engineer
Ministry of Education
Total years of experience :16 years, 3 Months
Provide Network Support regarding Switch, Router, Access poit, Bluecoat Firewall, connectivity and Attendance machine to all MOE related offices in Kuwait
Maintenance of DNS server on windows 2003 server platform for Swiftel Group.
Maintenance & monitoring of Juniper SSG-140 Firewall which is installed for firewall and VPN purpose.
Installation and configuration of DC, DNS, DHCP. Installation and Maintenance of LAN, Client server base Antivirus, Mail server (Mdaemon) etc.
Provide IT Support for Hardware, Software and Networking issues. Issue of Network Printer, WIFI, Personal Computer, Desktop, Scanner, Projector etc. Configuration and trouble shooting of email client outlook with protocol like POP3, SMTP, IMAP etc. Network Cable crimping and cabling as per requirement.
Maintaining & Optimizing Systems, working with Exchange Server, File Server, Domain and Active Directory.
Remotely solving different application’s issue by using utilities like Team Viewer, PC anywhere, Putty (telnet), and RDC etc.
Working with SQL Server 2005 - SQL queries with sql query analyzer and database backup.
Administrator for Windows-2003 HP G3 server Domain. Maintain Active Directory, File Server, Application Server and Webmail Service for all the users.
Provide I T support (Software and Hardware) to all users in the company including all sites in Kuwait. That include trouble shooting and Installation of PC, Laptop, Attendance Mach -ines, Phones, Plotters DeskJet/Laser printer, Scanner, GFI scanner etc. Network Problems, wireless router configuration etc. Software support like MS-DOS, MS-Office, AutoCAD, Primavera, MS-OutlookDTPProblems etc.
Provide I T support (Software and Hardware) to all stores in The Avenue Mall, Kuwait of M.H. Alshaya Co. That include trouble shooting and Installation of PC, Laptop, Micros, IBM cash machine (Till), K-net Machine, Weight Machine, Phones, IP Phone, Barcode, Star, Kitchen and normal DeskJet/Laser printer, Scanner, GFI scanner etc. Network Problems, wireless router configuration and Software like MS-DOS, Word, Excel and Outlook DTP Problems etc.
Handling System Assembling, Software Installation, Trouble shooting and some Network Problems as H/W Technician. Out door customer service and customer satisfaction
Handling junior staff, Solve computer related Software, Internet, Hardware and Network Problems. Maintenance of computer. Marketing and customer support. Account works handling in Tally and MS Excel.
Computer Application and Programming.
Windows OS, MS Office, VC++, Java, SQL,Sybase etc. RDBMS and Programming Languages.
With Special Subject Physics,
Achieved 'C' Certificate with 'B' Grade and Get training of Rifle shooting, Paraselling, Glyding and Flying etc.
CU Shah Higher Secondary school is one of the best school in Ahmedabad - Gujarat - India for Gujarat Higher Secondary Education Board.