IT Infrastructure Project Manager
Schneider Electric, Dubai, UAE
Total years of experience :22 years, 0 Months
Prime KRA at various assignments
Building & Maintaining Region Datacenter
IT Projects
Technical Support
Vendor Management
Client Engagement
Integration Projects
New Technology Evaluation
Documentation
People Management
Other responsibilities
Team supervision and performance management
Infrastructure & Networking KPI development & reporting on monthly basis.
Complete Project management for various IT infrastructure Projects for the company across
Gulf Countries in co-ordination with the Global IT Team
Travelled around GCC countries to co-ordinate the various IT projects inside the company
Formulation of IT Policies as per group standards
In the perimeter of SE Gulf Countries, Clipsal, CIMAC & Pakistan, administers the servers part of the IT infrastructure, consisting of about 90 servers and related software. Maintains their availability, security, and efficiency in order to ensure a high quality in the delivery of IT services
Responsible for management, administration & monitoring of IT storage solution, centralized backup solution & virtualized IT environment
Administer & maintain Citrix environment of IT infrastructure
Backup recourse for Network Administration / IP Telephony on Avaya Communication Manager
Constantly update & investigate about the new technology in the market, adapt the possible & viable solution to the benefit of Company business model.
Deputed in ENOC as Resident System Administrator to manage there Refinery Network. In a team of two I am responsible for designing, implementing and securing ENOC’s New Refinery Project (Executed by Foster Wheeler) Network & Associated in Managing the Existing Refinery network. I am mainly responsible for Lotus Notes support and administration of Lotus Domino and Lotus Sametime Servers which is on Windows 2003. Also involved in developing defense policies using ISA Server, Surf Control and Nokia firewall, my other responsibilities include,
Install, configure and maintaining File and Print servers, application servers and mail servers in production environment.
Administering User environment and software with group policy
Centrally manage Users, groups, folders and network resources using Active directory technology For ENOC
Responsible for monitoring and maintaining 24/7 Mail Server operations
Carried out the day to day activities effectively with 0 % failure.
Ensured provision of timely and responsive support to users (including training), system and network problem and issues in EPCL and New Project Office.
As per ENOC standards was giving utmost importance for the safety and security of data and IT Component
Highpoints:
Played a major role in the implementation of complete IT Infrastructure for the New Refinery Project as per ENOC and Foster Wheeler Standards in association with Foster wheeler UK Team and ENOC IT Team.
In a team of four, I was responsible for designing, implementing and securing central and branch offices networks and branch office connectivity. I was mainly responsible for Lotus Notes support and administration of Lotus Domino Servers which is on different OS like Windows 2003, Linux and AIX. Other responsibilities include,
Responsible for maintaining Cisco IP Telephony: Call Manager Version 3.3, Setting up Customized Voice Mail Box for users, Configuring and adding new phones, maintaining up to date Directory for IP Phone, Setting up Extension Mobility for Users.
Planning and implementing backup strategies for File Server and Database Servers.
Install, configure and maintaining web servers, application servers and mail servers in production environment.
Implementing wireless LAN in New Offices.
Installing and configuring Foundry, 3com and Cisco Switches.
Responsible for monitoring and maintaining 24/7 Mail Server operations
Desktop Support for UAE users.
Imparting training to current and new staff. Trained about 25 new users by conducting one-day orientation sessions on Lotus notes Clients across Dubai and branch offices.
Highpoints:
Involved in the team of three, on the smooth process of upgrading the Enterprise Lotus Domino server from 5.0 to 6.5. Migrated all Windows based Lotus Domino servers to Linux Servers.
Job Responsibilities:
Maintained Compaq Proliant 1500/2500 Windows NT 4.0 Servers & Linux Servers.
Desktop Support for Users, Daily Backup and Network Monitoring.
Education Bachelor in Science (Physics), from University of Calicut, Kerala Professional Certifications ITIL V3 Foundation Certificate in IT Service Management VMware Certified Professional on vSphere4 Cisco Certified Network Associate (CCNA). Microsoft Certified System Engineer IBM Certified Associate System Administrator – Lotus Notes and Domino 6/6.5. Professional Training PMI Project Management Professional (PMP) Certification Training -- TenStep Inc. System Administration on Lotus Domino 6.5 -- Authorized IBM Center, Dubai. Citrix Presentation Server 4.5 and Xen App5.0 --From Citrix Learning Center NetBackup 6.5 Certification -- Symantec Dubai VMWARE ESX 3.5 certification -- VMWARE VMware vSphere: What's New -- VMWARE Diploma in Linux Administration- I&II -- Rooman Technologies, Bangalore