violet mesape, HOSTESS

violet mesape

HOSTESS

HILTON HOTEL/RESTURANT YAOUNDE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Journalism and mass communication
Experience
3 years, 10 Months

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Work Experience

Total years of experience :3 years, 10 Months

HOSTESS at HILTON HOTEL/RESTURANT YAOUNDE
  • September 2013 to March 2014

HOSTESS, HILTON HOTEL/RESTURANT YAOUNDE ( SEPT 2013 PRESENT DATE)
• I receive customers, then present menus to them and answer questions about items on the menu
• Write customers order on the order slip, memories and enter order into the computer for transmittal to kitchen staff
• Serve food appropriately according to courses
• check customers, if they are enjoying the food and have any other needs to be met
• Clear tables and bid the customer fare well by saying thank you with a smiling face
• Lastly, I clean the tables and floor for the next customers.

Customer service agent at Mobile tel-communication network(MTN)
  • France
  • May 2010 to March 2013

• Assist customers as they enter office via phone
• Input data, run office errands and update customers on new availabilities or changes .
• Lastly I assist with all other administrative duties
• Take part in production of company’s magazine

Customer service assistant at MOBILE TEL-COMMUNICATION NETWORK FRANCE
  • January 2011 to January 2013

MOBILE TEL-COMMUNICATION NETWORK FRANCE (MTN) (2011 -2013)
Customer service assistant
• Assist customers as they enter office via phone
• Input data, run office errands and update customers on new availabilities or changes
• Lastly I assist with all other administrative duties
• Take part in production of company's magazine.

Editor and customer service agent at SONARA LIMBE
  • January 2010 to January 2011

SONARA LIMBE, (OIL COMPANY) (2010-2011)
Editor and customer service agent in the Public Relations Department
• Input data for the company
• Type and print companies documents
• Lastly I advertise our new brands by displaying wall printing, bill boards and researching on new strategy

Education

Bachelor's degree, Journalism and mass communication
  • at University of buea in cameroon
  • August 2011

Upper division in Journalism and mass communication Internships,SONARA Limbe(oil company)

Bachelor's degree, Journalism and mass communication
  • January 2008

Bachelor degree in Journalism and mass communication (second upper division) Advance level education 2008 (4papers)

Specialties & Skills

Customer Service
Mass Communication
Public Relations
CUSTOMER SERVICE
PRINTING
PUBLIC RELATIONS

Languages

English
Expert
French
Expert