Market Manager-APAC & MEA
Carlson Wagonlit Travel
مجموع سنوات الخبرة :14 years, 0 أشهر
Job Profile Details:
Business Development Strategy - Define and implement strategic plans including primary research, market and competitive analysis, customer needs assessment in Asia Pacific Middle east & African market and ensure we do have enough hotel content to supply as per the customers requirement along with CWT commercial secured in every transaction .
Alliance Development - Identify, build, and manage long-term relationships with strategic partners. Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of strategic alliance / distribution agreements and make sure there should be balance between demand and supply.
Revenue Management / Optimization - Develop and execute the initiatives with a strong eye on maximizing revenue opportunity and driving the long term relationship with our key hotel partners and drive the various revenue leavers within the organization.
Project Management - Develop and execute the project around the yield strategies, revenue optimization and the quality of hotel supply also work on certain other projects to improve the profitability of the organization.
Product Development - Analyze the demand and develop & modify the hotel products as per client requirement.
• Business Strategy Development - Define and implement strategic plans including primary research, industry, market and competitive analysis, customer needs assessment.
• Alliance Development - Identify, build, and manage long-term relationships with strategic partners. Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of strategic alliance / distribution agreements.
• Affiliate Management-Monitor affiliate activity, analyze their performance, identify areas of improvement for better business growth, & recommend ways to increase affiliate generated revenues and keep having discussion with affiliate to take the business to the different level, Implement strategy for affiliate program, including awareness, acquisition & retention tactics to achieve program targets .
• Web Integration-Identify and build long term business relationship with the strategic business partners and provide them white label or API XML integration for their travelling website and cater them to enhance their productivity.
June 2011- OCT 2012 associated with Bharat Hotels Limited Ltd. as Corporate Sales and Marketing Executive
Bharat Hotel Limited is one of the fastest growing hotel chain in India with Nine running hotel in all over India which include three business hotels two palace and three resorts property.
Job Profile details:
• Business Strategy Development - Define and implement strategic plans including primary research, industry, market and competitive analysis, customer needs assessment.
• Alliance Development - Identify, build, and manage long-term relationships with strategic partners. Initiate and complete proposals, presentations, terms and conditions, negotiations and execution for the acquisition of strategic alliance / distribution agreements.
• I was taking care of different areas which have business potential for the company and doing active sales calling for the organisation.
• Developing new accounts for the company and servicing the existing client for the company.
May2010 - June2011: Management Trainee- Front Office at The Lalit New Delhi
Job Profile details:
• Rooms controlling to manage the Inventory for the Group as well as F.I.T movement.
• One point contact for the Guest's as well as the management to update them about the latest happening in the Hotel.
• Assigning the rooms according to the Guest Profile and Previous complaints (if any) and keeping them ready before their arrival.
• Maintaining Mails and Parcels of the guest and to make sure to accept the Parcels according to the Hotel Law.
• Updating the Registration Cards of the Guest's and making correct profiles.
• Maintaining the Arrival and Departure History of the Guest and to follow the procedures according to the Government Rules and Regulations.
• In Room check in of the Guest using the Hotel Phraseology
• To ensure all the standard operating procedures are effectively implemented and efficiently followed by the team.
• Develop & Uphold relationships with the in house guests in order to maintain retention.
• Training of the new Team members & refresher courses for the existing ones.
• Taking Check -INS of the Guest and making travel itnary if needed.
• Responsible for the Staffing of the Particular Sub-Department to ensure smooth Operational work.
• Completely trained in the reservations also.
Internship
• 20 weeks industrial training at the five star hotel "Intercontinental The Grand" New Delhi. And got trained in: • Front office
• Sales
• Training
• Human Resources
• Accommodation Management
PGDIB
2010 B.sc in Hospitality and Hotel Administration from IHM Lucknow