Associate Manager
Accenture
Total years of experience :23 years, 6 Months
• Program manager for managing ISO 27001, BS 25999 / ISO 22301 across the organisation
• Successfully worked across teams to migrate the business continuity processes from BS 25999 to the new ISO 22301 - Societal standard
• Subject matter expert on information security, data privacy, compliance reviews & audits
• Security governance for clients engaging the organisation for business and outsourcing services
• Managing the Internal projects with regards to contract compliance across industries
• Maintaining compliance with controls related to client’s security practices and working out implementation strategies
• Performing Internal Audits and checks for projects to ensure compliance to policies
• Conduct surveillance checks to maintain certifications within the organisation
• Subject matter expert for the Organisation with regards to ISO 27001, SAS70 / SSAE, ISO 22301, BS 25999, PCI DSS, DPA, HIPAA etc.
• Contract reviews as part of GAP assessment and cost benefit analysis
• Managing the Comverse systems at customer sites, majorly call-centers and ISP’s
• Providing Technical support to the client in case of any issue.
• Managing projects for installations, training, upgrades etc.
• One point contact for customer for all issues & queries.
• Studying the organization structure and workflow requirements and coordinating with the frame relay network provider to design, maintain and upgrade the corporate network.
• Deciding the hardware, software, networking equipment, peripherals and AMC specifications and installing/ configuring the equipment.
• Carrying out the cabling and wiring for the network ensuring optimization of resources.
• Installing and supporting software for servers and personal computing products as well as testing and implementing the applications developed in-house.
• Coordinating with the Network Control Center in the US to troubleshoot any problems in the India office’s network.
Providing e-mail connectivity to all users and remote access for hardware, software and applications to all the mobile employees of the company.
• Managing all servers including Exchange, File Server, SQL Server.
• Managing the SQL Server jobs, databases, scheduling jobs for execution.
• Researching backup options within and outside India and developing a suitable back-up strategy.
• Implementing the company’s global security policy and developing a suitable local security strategy and the disaster recovery plan.
• Establishing and looking after the hardware and software in the practice labs.
• Conducting training for the students of short term and long term courses on MS Office and Windows NT 4.0.
• Administering and checking the regular tests and course end exams.
• Part of the training faculty for the institute on the Microsoft Office User Specialist course
• Trainer for Networking basics