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Vishal Koul, Senior Technical Support Engineer

Vishal Koul

Senior Technical Support Engineer·Symantec Software Pvt. Ltd.

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 17 years, 8 months

Senior Technical Support Engineer

October 2008 - Present

Symantec Software Pvt. Ltd.

Pune, India

October 2008 - Present

Working on Call to provide Netbackup Support to world wide customers.
Presently at level 3 in the support.
Also providing Training to other Employees on Netbackup.

Company industry:
IT Services
Job role:
Support Services

Education

Amravati University

March 2005

March 2005

Bachelor's degree, Computer Science

India

Completed Engineering Degree in First Class.

Skills

Netbackup
Expert
Netbackup
Expert
Remote Support
Expert
Remote Support
Expert
VMware
Intermediate
VMware
Intermediate
Netbackup
Expert
Netbackup
Expert
Remote Support
Expert
Remote Support
Expert

Languages

Hindi

Expert

French

Beginner

Training and Certifications

Certifications
VMware Certified Professional 5.0
VMware Direct Classes
Mar 2012 - Mar 2012