IT Technical support
saad
Total years of experience :20 years, 4 Months
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
setting up new users' accounts and profiles and dealing with password issues by using active directory system
Creating and maintaining groups, Ou, User accounts Gp, DNS, DHCP .......
Handling pressure situations
Testing and diagnosing all types of motherboards
Troubleshooting printer software and hardware issues........
➢ 2006-2013
Presently working In SAAD SPICIALITY HOSPITAL K.S.A since 2006 Oct 4 till date as IT Technical support
➢ 2004-2006
Worked in Essar computers India as a Hardware and Network Technical support
Hardware and Networking one year diploma SMD Electronics Advanced Laptop chip level Passport Details:- Passport issue: E5513270 Date of Issue: 18-06-2006
BSE Computer Science Bundelkhand University CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified System Administrator) CWNA (Certified in Wireless network Administration) DISM (Diploma In System Management) Aptech Hardware and Networking one year diploma SMD Electronics Advanced Laptop chip level
BSE Computer Science Bundelkhand University CCNA (Cisco Certified Network Associate) MCSA (Microsoft Certified System Administrator) CWNA (Certified in Wireless network Administration)
DISM (Diploma In System Management) Aptech One Year