Vishnukanth Tandle

• Supporting business operations through data analysis and process evaluation.
• Assisting in identifying operational gaps and recommending improvements.
• Collaborating with cross-functional teams to ensure smooth workflow execution.
• Preparing reports and documentation to support decision-making processes.

• Provided technical and customer support solutions in a call-center environment.
• Assisted customers and field technicians with part identification and repair solutions.
• Delivered professional communication while handling inbound and outbound interactions.
• Supported revenue generation through warranty upselling and service plans.

• Managed operations by supporting delivery associates through voice processes.
• Resolved queries and provided timely solutions to ensure operational efficiency.
• Kept associates informed about company updates, policies, and procedures.
• Acted as an SME, assisting new hires and improving team performance.
• Contributed ideas for process improvements and operational enhancements.