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Visualle Calma, Customer Service Officer

Visualle Calma

Customer Service Officer·serco

United Arab Emirates

Diploma, Graphic Design

Work experience

Total years of experience: 13 years, 11 months

Customer Service Officer

September 2021 - November 2023

serco

Australia

September 2021 - November 2023

Customer service, outbound calls, CRM, acting Team Leader, progress reports, email enquiries, KPi’s, data entry, microsoft office,

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

graphic designer

January 2015 - January 2020

vish calma

Melbourne, Australia

January 2015 - January 2020

Graphic design, adobe cc - illustrator, photoshop, in-design etc, marketing,

Company industry:
Graphic Design
Job role:
Design, Creative, and Arts

Machine Operator

January 2013 - January 2014

dunlop foams

Melbourne, Australia

January 2013 - January 2014

machine operator, warehousing, supervisor

Company industry:
Manufacturing
Job role:
Logistics and Transportation

Rental Sales Agent

January 2007 - June 2012

hertz - australia

Melbourne, Australia

January 2007 - June 2012

rental reservations, CRM, meeting kpi’s, face to face customer service, administrative duties, cash handling, leading hand/supervisor, sales

Company industry:
Automotive Dealership & Distributor
Job role:
Hospitality and Tourism

Education

CATC

February 2014

February 2014

Diploma, Graphic Design

Australia

GPA (percentage): 100%

GPA (percentage): 100%

Diploma in Graphic Design

Skills

Supervising
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Supervising
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Sales Representatives
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Sales Representatives
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Customer Service
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Customer Service
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Graphic Design
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Graphic Design
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machine operator
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machine operator
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warehousing
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warehousing
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team leader/supervisor
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team leader/supervisor
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customer service
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customer service
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graphic design
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graphic design
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sales representative
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sales representative
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Languages

English

Native Speaker

Tagalog

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