Resort Manager
Sterling Holiday and Resorts
Total des années d'expérience :15 years, 3 Mois
Responsible for all day to day activities of 156 room resort with staff strength of 140.
Managing Operations of hotel spread over in 5 acres and marketing 171 room inventory for the group with banquet facility of 2000 pax and 3 Food and Beverage outlets comprising 144, 110 and 80 covers respectively, 2 Clubs with bands, a Sports Bar - 150 covers and a Discotheque.
Responsible for Room marketing, Liaison with Travel agents and online booking houses.
Preparing Annual budgets and supporting business plans.
Managing all daily activities of the hotel and a team of 134 members including 9 managers.
Preparing presentation for Management Review as per the company policy.
Designing of marketing plan as well as promotions as per the requirement; taking into consideration budgets as well as profitability of the events. More emphasis on events as per the trends.
Personally involves into training Program for all the managers for the Standard Operating Procedures for Operations.
Conducts Audits for all the departments (self reconciliation) to give time to time feedback to the Top Management.
Implemented the Vendor management system for efficiently managing the purchases and yield to cost.
Managed operation of the hotel spread over in 11 acres with 63 rooms, 5 F & B outlets with combined capacity of 288 covers and banquet facility for 6000 pax with total staff strength of 120 including 9 managers. Budgeting, revenue analysis, operations, marketing and sales, conceptualising promotional events, vendor management, yield management, employee training were regular functions carried out at the property.