Solution Architect, SDM
Ericsson
Total years of experience :22 years, 3 Months
Solution Implementation for BCRM project.
• Responsible for migration tools development and implementation
• Responsible for migration of Product Catalog products to BCRM
Solution Architecture for CS17 upgrade project.
• Responsible for tender proposal and design of solution for multiple requirements in the scope: capacity extension, solution integration, UAT solution, backup solution and software upgrade
Service Delivery Manager.
• Responsible for Falcon project support delivery on multiple project scopes
• Management and supervision of BSCS, StreamServe, WinCash and Cognos L3/L4 support teams
• Management and supervision of BSCS consultancy services team for monthly billing
• Continuous resource planning and coordination with sourcing and workstreams
• Weekly reporting to stakeholders on support performance and KPI
Revenue Management consultant responsible for solution architecture and integration on multiple RM projects.
• Responsible for driving the overall planning, management and completion of business configuration and data migration projects
• Responsible for planning, management and delivery of RM solutions from technical perspective
• Scheduling, delegating and monitoring project tasks, and reviewing project deliverables.
• Coordinating stakeholders on projects with multiple vendors
• Field Operations Engineer
• Managed Services Engineer
• Operation, Configuration and Maintenance for Ericsson PPL (PrePaid Light) MINSAT
• Field Operations Engineer
• Managed Services Engineer
• Operation, Configuration and Maintenance for Ericsson PPL (PrePaid Light) MINSAT
• Operation, Configuration and Maintenance for Ericsson PPL (PrePaid Light) MINSAT
• Subscriber and Voucher administration
• Billing operations engineer (BSCS postpaid system)
• Billing System customization using PL/SQL and Pro C
