IT Engineer
MARKA PJSC
مجموع سنوات الخبرة :26 years, 4 أشهر
• Handles Marka’s Network, IP Telephony, Servers, Service Desk, database including retail shops and POS machines
• IT Network/User Administration
• Monitors and maintains retail shop roll-out, connectivity and POS systems
• IT Project Manager for new retail shops IT infrastructure and systems
• Prepares hand-over documents and BOM
• Review supplier tenders and recommends the ones that passed Marka standard
• Leads Junior IT Supports during maintenance and testing activities
Huawei GPON/FTTx migration
-Handles the commissioning and testing of Virdi access control
systems, IP Camera, COMMBOX e-Podium video conference
systems, dell servers, Juniper STRM/UAC and storage devices for
MOFA -Ministry of Foreign Affairs in EMEA and South East Asia. -Performs structured cabling and data center upgrade using
Datwyler turn-key solutions and products
-Manages contractors for OSP and ISP projects
-Assists in the technical pre-sales presentation with VIP clients
-Prepares as-built drawings and other technical documents
Technical support for the maintenance of Integrated Services leased-lines
Equipments such as Huawei GPON, OSN 3500/Metro-1000, Lucent AM1/AMS and Alcatel Linerunner 1512 for LCSDH, ATM, DATA, PRI, GSM and UMTS circuits/networks. Performs circuit migration and change-over from old network to new ones.Supports GSM site audits, network corrections and enhancements. Conducts equipment training and overview for new hire ISM2 technicians. Provides 24 x 7 on-call technical support on rotation basis for ISM2
➢ I.T. project lead for APC call center voice & network backbone set-up
and on-call technical support for its operations
➢ Technical support for WAN/LAN voice/data network restoration, activation
& maintenance
➢ Designed and implemented WAN optimization using Riverbed WAN
accelerator devices
➢ Designed and implemented APC’s wireless access points using cisco
wireless systems
➢ I.T. project lead/technical support for various APC subcontractors
WAN/LAN network connectivity
➢ Project lead for implementation and operation of IP based video
conferencing equipments using LIFESIZE System
➢ VPN account administrator
➢ Key contributor to APC’s data center (BCP) business continuity plans
which includes back-ups and maintenance
➢ I.T. representative for various inter-department business planning
sessions
➢ Mentor/consultant for associate level I.T. colleagues
➢ Conducts product evaluation/testing on different I.T./telecom equipments
to see if it conforms to IT standards and provides recommendations to
corporate I.T. leaders
Commissions, restores, configures, upgrades, trouble-shoots data network equipments such as routers, switches, modems, SDH/DWDM equipment, MUX, xDSL, TDM, FR/ATM and IP based datacom equipments.
Monitors and maintains manufacturing equipment. Failure analysis on descrepant products. Process improvement and materials qualification. Web authored a section's homepage.