Shop Manager
Azadea Group
Total years of experience :17 years, 0 Months
Communicate sales plans and targets to the Shop team, monitor performance on an ongoing basis and suggest corrective actions
•Implementing a visual merchandising strategy for the store, ensuring it is in line with the market
•Assign routine and non-routine tasks, schedule preparation for the team
•Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with customer service standards, handle complaints and suggest solutions
•Handle the inventories and placement of product orders
•Motivate team members and provide them with the necessary support
•Supervise the Opening and Closing process
Greet customers in a friendly and courteous way
•Serve customers efficiently on the shop floor and in the changing rooms
•Help customers try on clothes, providing advice on fit, style, fashion
•Watch for and recognize security risks and thefts
•Maintain knowledge of current sales, promotions and policies
5th Element | Electronic Goods | Mogilev, Belarus
Transfer of goods to the service warehouse in accordance with the internal regulatory documents of the company
•Monitoring the timing and resolving issues of the possibility of returning goods from the service centre
•Registration of delivery of consumer goods, registration of sales contracts, delivery coupons
•Issuance of discount cards to customers in accordance with the discount program in the company, maintaining the data of the recipients of discount cards
5th Element | Electronic Goods | Mogilev, Belarus
Receiving goods from customers for transfer to a service centre
•Issuance of goods after warranty service
•Resolving conflicts for service products
•Issuance of purchases by bank transfer
Decorum | Furniture Goods | Minsk, Belarus
Placement and updating of marketing and advertising ideas, materials and equipment
•Goods receiving, display of the goods and accessories according to company standards, following the effective merchandising strategies
•Creating of an artistic concept for window display and shop floor
•Communication with customers in order to obtain feedback
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