Sales Supervisor (Assistant Manager) (Sales and Distribution)
City Cement Company
Total years of experience :20 years, 8 Months
Key Responsible Area’s:
Developing relationship with customer & their representatives
Adopting and developing strategy as per location and price
Responsible for solving customer problems (dispatch, account review etc)
Coordinating with packer plant for smooth and error free dispatching
Daily Monitor of Credit customer
Taking care of all logistic function...
Coordinating with direct supply customer and try fulfill their demand with no gap
Preparing the MIS related to sales Department
Monitoring and Controlling of front line employee and upper front-line
Maintaining proper records and monitoring supply of Discount customer
EMS & QMS Documentation and proper implementation
Responsible of proper implication of process and procedures to maintain healthy environment in the office
Key Company we are Dealing:-Construction, Ready-Mix & Block factory, Distributor, municipal corporation etc
▪ Generate business for Real estate and loans while establishing healthy business relations with clients & external associates for long term customer loyalty and worked towards solving their queries and complaints efficiently.
▪ Responsible for planning, strategist and achieving budgeted (P&L) bottom line.
▪ Ensured better location operations and providing consistency in delivering service and excelling bench-marked service levels.
▪ Responsible for all type of Marketing (Print Media and E-Media).
▪ Provide technical guidance to the team while setting performance parameters, deadlines, costing & work delegation for them & providing them various accolades to motivate them on regular basis.
▪ Generate business for various Insurance companies while establishing healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.
▪ Responsible for planning, strategizing and achieving budgeted (P&L) bottom line for Non Life/Life Insurance.
▪ Ensured better branch operations and providing consistency in delivering service and excelling bench marked service levels.
▪ Recruited, Trained and managed a team of 10 RM’s and 1 Back Office.
▪ Monitoring daily MIS of Location operations, analyzing the same in terms of volume, revenue and product mix.
▪ Key focus on Renewal persistence and cross sales via welcome call validation
▪ Provide technical guidance to the team while setting performance parameters, deadlines, costing & work delegation for them & providing them various accolades to motivate them on regular basis.
Achievements
▪ After Joining I had taken Allahabad from 180 Rank to Top 5 Branches pan India in term of Business as well as revenue (2.5X)
▪ Got Appreciation for archiving 100% target achievement for month of July, August and September. In month of Oct Taken branch to no.1 in Pan India
▪ Qualified the IRDA Broking license sponsored by company.
▪ As team leader the biggest achievement creating worst performer employee to no. 1 in employee in Pan India in term of business
▪ Analyze & identify the operational development & techniques for business growth/ expansion & promotional activities through effective tools of management across the region.
▪ Generate business from various channel partners/ dealers, agents of various Bancassurance products for the company while establishing healthy business relations with clients. Working on the ratio of 70 motor : 15 health : 15 Non motor
▪ Ensured providing consistency in delivering service and excelling benchmarked service levels. This also entails ensuring quick policy issuances so that the policies are generated on time that can be profitable for the company & the client.
▪ Assisted the sales representatives to sell the services to the customers and fulfilling the targets assigned by the company while preparing presentations based on market research and services provided by the company at various Government & Non-government Institutions/ offices.
Achievements
▪ Awarded as a best SM underwriting and sales.
▪ Awarded as a Best SM Health in UP Region by selling 8000 policy in 3 month
▪ 2 grade promotion with 60% salary growth
▪ Represent Reliance Cricket Team as Captain for U.P. location
▪ Imputed to handle the sales & marketing of the Life Insurance Products offered by the ABN Amro Bank’s Corporate Management section for non-captive/ captive customers across the region.
▪ Conceptualized new products based on the scalability, market potential, risks involved & income potential criteria. Managed the entire product line life cycle from strategic planning to tactical activities while coordinating and working with cross-functional departments for product development, ensuring the qualitative results.
▪ Established excellent rapport with the insurance companies for repeat business. Identified and developed prospective clients/ channel partners while analyzing their requirements and rendering technical guidance over the various aspects of the business.
▪ Responsible for managing the team of Relationship Manager, training them for effective and efficient services for the professional and organizational development.
▪ Performed & manage all the back-office activities of the company to ensure smooth and effective operations while adhering to the company’s and underwriting norms.
Achievements:
. Awarded as a Best FPC for 2 quarter (JFM & JAS)
. Awarded as Dream Team member of ABN Ambro
Channel and Institution Sales
Basics of Strategic Management Principles of Economics Leadership & Team Development Marketing Essentials
Sales Management Project Objective: Performed comparative analysis of distribution channels with 3 prominent players of pharmaceutical companies such as Ranbaxy, Sun Pharmaceutical & Cipla Brand Management Project Objective: Conducted research on effectiveness of "Brand Ambassador" for brand & its products Advertising Project Objective: Studied print media for "Saving Fuels" at National Advertising Agency, New Delhi to understand creative skills used for advertisements "Economic and Social Effect of Advertising" (Desk Project) Consumer Behavior Project: Indianization of Foster Beer Objective: Learnt strategies adopted by company for launch of their beer for Indian consumers Market Research Project Objective: Gained insight on car market segmentation and performed comparative analysis of "Maruti Udyog" with other car company Active volunteer of Amaze and Agmaan (IIPM Event) during 2001 Member of Organizing Committee of Amaze and Agmaan during 2002
Completed my B.com in 2001 in Management
