Bank Teller
Metropolitan Bank and Trust Company
Total des années d'expérience :4 years, 9 Mois
Duties/Responsibilities:
Opening of accounts.
Handles time deposits.
EFT or wire transfers.
Cross sell bank products and services such as offering of Metrobank Card (a sister company of Metrobank) products (debit card, prepaid card, savings/checking account & investments).
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Refer customers to the proper department for issues that cannot be resolved at the teller/new accounts line.
Buy and sell of foreign currency notes.
Issues of cashier’s check upon client’s request.
Balance and update savings passbooks and close account when requested.
Receive cash and check deposit: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Identify counterfeit currency.
Examine checks deposited and determine proper funds availability.
Process savings withdrawals /check encashments: verify endorsement, receive proper identification and ensure validity.
Receives utility bill payments and ensures acknowledgement for bill settlements.
Process all transfer transactions and clearing cheques operations.
For transaction beyond teller/new accounts limit it requires the approval of Branch Operation Officers or the Branch Manager.
Mid-Balancing/End of day balancing & reconciliations, daily balancing of cash positions.
Follow all bank policies and procedures.
Duties/Responsibilities:
Maintains systematic documentations for easy referencing.
Taking memos and arrange meeting schedules.
Sending and receiving correspondence, greeting clients and customers.
Receives and screens telephone calls.
Clerical duties like faxing, emailing and photocopying.
Duties/Responsibilities: Testing Bank Transactions
Finding errors in the bank transactions using INFOSYS FINACLE Program/System.
Editing scripts for the purpose of online transactions with the use of Microsoft excel program.
Duties/Responsibilities: Burst the statement of accounts of clients according to product.
Fold the statement of accounts of clients, insert into the envelope, seal the envelope, attach the delivery receipt to the envelope, and sort the statement of accounts per area.
Count the statement of accounts and compare it with the master list.
Log the details such as products' name, transaction date, date received, area, volume, processor and dispatch.
Ask the signature for approval of the supervisor.
Send the output to the dispatch section.
Educational Attainment