Wael Abdel Sattar Abdel Hamed

1. Handling BI implementations using Oracle Unified Methodologies and communicating with customers/ team members to build/ deliver required solution.
2. Effectively handle multiple projects thorough many teams, via regular reviews of projects status and paying attention to critical path projects.
3. Focusing on key KPIs such as delivery dates and customer satisfaction. Always giving best effort when dealing with customer requests.
4. Proactive contact with BI products management on a regular basis through contributing in foums, mailing lists periodical conferences to share experience to enhance products and expose to new trends and implimintations in the Oracle BI products stack

Lead technical team in 5 projects in this year:
BDL ( Bounque e Lobain) ( Central Bank of Lebanon) (Hyperion Planning, OBIEE, BI Apps)
CBN ( Central Bank OF Nigeria) ( OBIEE)
EDC (Egyptian Drilling Company) (Hyperion Planning) (Reports Upgrade)

The Competences Currently I have:
OBIEE
BI Apps
Hyperion Planning
OCDM
ODI
BI Balance Score Carding
Essbase
Informatica
BI XML Publisher
Plus:Oracle Database, Express option, Unix, Linux

Responsibilities
1. Use the oracle diagnostics methodologies to analyze Bi applications problems.

2. Communicate with customer to have enough resolution about the product problem complaining about.
3. Resolution period must be minimized and an applicable solution or justification must be delivered in a prober time.

4.Test and reproduce bugs with development.
5.Test the solution delivered to the customer and insure it is effective in solving the problem.
6. Handel critical cases / customers and insure service delivery.
7.Guide junior support personal in analyzing / solving service requests.
8.Conduct training for team members.

Responsible about
-Analyze technical/Business problems facing the analytical system (OFSA)
-Design business solutions and support development at OFSA
-Analyze business Reports requirements.
-Implement / coordination with the IT the needed data structures to support required reports
-Design requested reports .
-Develop a set of reports to monitor the data quality at the source system .
-lead 3 subordinator (1 functional and 2 developers)
a-Assignee tasks to subordinator according to the needed rules
b-Follow-up the assigned tasks with the working team(s)
c-Plan the future requirements based on the business future needs and prepare the team for such needs (end of year, new products, new LOB requirements)
d-Discuses the self appraisal with the staff( new year plan, previous yeas achievements, needed training , promotions , increases)
e-Coordinate the staff vacation plans.

-Prepare any of the commenly used finncial planning reports like (Profit Plane, Capital Budget)
performance reports, profitability reports, useing crestal reports, access database and excel

A team member to implement
the business analysis side and reports from Oracle Financial service applications (OFSA)
It is an OLAP system based on oracle data warehouse .also I'm responsible to design and implement the needed reports from the said system using discoverer, Crystal Reports, SQL

Implement the core system upgrade from decentralized network system to centralized system (MIDAS 2.3 to DBA3) By
-Integrating CIB General Ledger
-Integrating Standing Data (Customer Info., and other static info. ) all over CIB.
-Impleminting an interbranch system .

-update interest rate at the core system
-Monitor Interest calculation.
-Adjust wrong Interest Calculations
-Analyze, Report and follow up problems in interest calculation.

Programming using CLIPPER Ver 3, 5.1
Share in many system like:

Warehouse systems
Statistecal Data system (Menistry of Health)
Vendor systems
Payment Systems
General Accounting System
All of the above using Clipper
Also Design and implement the security and user interface for the said systems