assistant manager operations
Emirates Islamic Bank
Total years of experience :14 years, 8 Months
June 2015 - Till Date Emirates Islamic Bank
United Arab Emirates Position: Assistant Managers
DHCC Branch Wealth Management Operation
(Investment, Gold Certificate and Takaful)
Administer team end to end processing of Investments deals, Takaful and Gold certificate for settlement such as Fixed income securities, Structured Products, Mutual Funds, Gold certificates, Lombard Lending including placing trade orders with Treasury, executing deals with bullion desk, coordinating with Takaful providers for policy activation and delivery to customer using systems Moxy, Advant, CIF, CRM, Clearstream and Finacle.
Revenue Monitoring: Monitoring revenue and claw back across different businesses channels and coordinate with multiple Takaful Service Providers and Fund houses for timely receipts of bank’s commission & fee receivables along with RM’s incentive.
Reports and Controls: Prepare / compile / analyze appropriate information required for reports/reconciliations and ensure their accuracy and timeliness prior to submission to the concerned departments. Ensure strong controls are in place to mitigate any operational risk by developing & implementing Standard Operating Procedures and monitoring reconciliation activities for sundry accounts, custodial system balance, securities balances.
Asset Servicing: Involves opening portfolio accounts for customers, corporate action and dividends processing, trade settlement activities, custody fee administration and securities reconciliation.
April 2010 - May 2015 Emirates NBD Bank
United Arab Emirates Position: Processing Specialist
Dubai Branch Treasury operation
(Derivatives and Money Market)
Job Profile:
Processing: Future Trades, Trading Option, Structured Option, TARF Option, Plain Option, Dual Currency Investment, Interest Rate Swap & European Commercial Paper.
Validating :Verifying Term sheet/ Preliminary confirmation, Reuter conversation with the deal ticket for validation on KTP & Follow up with the Front Office (Dealers) for any amendment
Reconciliation of Future Position on daily basis
Confirmation Tracking Report every forth night & following protocol of escalations every 15 days
Settlement: Passing accounting entries through Finacle, releasing payments through KTP & Calypso, Swift Alliance and track soft (manual messages)
Confirmations: verifying long form confirmation of interbank and preparing manual confirmation for the Client & Follow Up with the Relationship Mangers for the signed confirmations.
October 2008 - January 2010 Al Hilal Bank ( Islamic)
United Arab Emirates Position: Auto Finance Advisor
Dubai Branch Retail Auto Finance
Job Profile:
➢ Demonstration: demonstrate the Islamic murabha & the procedure of Islamic murabha
➢ Deal: deal with different showrooms & explain to sales man in the showroom all our policy
➢ Checking: check up all customer document & if its matched with our policy or not
➢ Submitting: submit the case, update the customer of his status & if its approved issue the letter of purchase (lpo)
➢ Delivering: deliver the car to customer from the showroom after signing the security cheques & all documentation
July 2007- September 2008 National bank of Dubai
United Arab Emirates Position: Assistance Team Leader
Dubai Branch Retail credit card (cards division)
Job Profile:
➢ Demonstration: demonstrate our product to the customer, show him/her how much he/she need our product
➢ Convincing the customer: explain the benefits of our product & how much he/she will gain from this product
➢ Requirements: ask the customer for all the document required
➢ Document check: checking all document of the customer & if its under our policy or not
➢ Reference: ask the customer for some references & if one of his/her college can voted for me to gain the same benefit of our product
➢ Follow up: calling customers after the documents approval and confirming the customers details & inform him/her again how to use our product
➢ Payroll Accounts: through my relations try to go for companies which is good profile, good numbers of employers & good turn over to open for them accounts to get all our bank product benefits
September 2005 - June 2007: Ministry Of Agriculture
Egypt Position: Accountant
Job Profile:
➢ Handling Clients Book Keepings
➢ Updating General Expenses Analysis
➢ Prepare Final Financial Statements
➢ Responsible for collection bills
June 2004 - July 2005: Sanhour contracting company
Egypt Position: Accountant & data entry
Job Profile:
➢ Handling Financial Statement.
➢ Responsible of the data entry.
➢ Writing the official letter of the company.
❑ Bachelor Of Business Administration From Modern Academy For Computer Science & Management Technology Maadi ( MAM) ❑ Graduation Year: May 2004 ❑ Major: Business English ❑ Minor: Accounting ❑ Grade: Good ❑ Project: the effect of accounting information system in saving time & effort ❑ Self motivated, ambitious and dedicated to provide high standards of service ❑ Ability to learn quickly and adapt to changing environments ❑ Flair for interacting with people & establishing instant rapport with clients ❑ Consistency in producing quality work with professionalism and dedication ❑ Proficient in all facets of office procedures ❑ Capable of working under pressure and as a team