Systems Consultant / Project Manager
TRANSPO GROUP
Total des années d'expérience :19 years, 1 Mois
Technical responsibility for delivery of a concept design and system specification for a Design and build project, followed by supervision of software development, implementation / compliance, and validation; system handover into operation and maintenance. Client-side representation throughout software design providing IT and ITS system architecture and application governance
Leadership of system and technical engineers team
SDLC hands-on experience, interface deployment in test/production environments
Knowledge of Agile / lean project management practices
Maintain the existing Information systems and its infrastructure
Technical presales for IT solutions
Responding to RFPs / RFQs through well structured proposals, technical documentation, commercial offer, and project documentation
System deployment, integration, and support
System Integration and configuration management of Application Systems
Showcase company products and solutions through involvement in the presales lifecycle from influencing client requirements, design of customized solutions, presentation and demonstration, to proposal preparation
Change management, analysis and evaluation of requested change requests (priority, impact, schedule, back-out / rollback procedures)
Development of project plans including change management plans, roles and responsibilities (RAM), priority assignment methodology and escalation guidelines
Documenting lessons learned and refinement requests for the change management plan
Implementation of approved change requests and process upgrades according to ITSM standards
Asset Management and configuration management for multiple sites / centers
Development of DRP & BCP and maintenance of the documentation through periodic testing
Customer support and service management
Technical project management and change management according to PMI & ITIL standards
Research, recommend, and manage training programs for operators, sales and technical staff
Evaluate security threats and design countermeasures on the network, OS, and Application level to mitigate threats
Preparation and evaluation of Tender documents, quotations, contracts, and work orders
Managing contracts for operation, maintenance, and technical support of information systems, SLA design and follow-up
Organize and prioritize tasks to meet deadlines
Software development in a service oriented architecture
Implementing SDLC lifecycle through a standardized approach
Implementing change requests and testing procedures to the affected systems / services
Project scope control during execution, applying verification tools and techniques
Quality management planning, communication planning
Engaging in ITSM practices for service delivery through all stages from service strategy to continual service improvement
Review and perform test plans and test cases
Leading groups of project teams operating and maintaining customer production sites
Procurement planning and vendor management
Communication with stakeholders through periodical meetings and maintaining constant
status/progress reports
Applying security patches and upgrades according to proper standards (implementation in test environments - deployment - monitoring and feedback - impact analysis - feedback)
Personalization management & product lifecycle management
Assuring compliance with information security policies and guidelines
Project team acquisition, mentoring, and development
Creating and maintaining Service Level Agreements and other project documentation describing the components of the solution
Documentation, implementation, and maintaining security awareness training
Making use of a strong technical IT experience and previously acquired system integration experience to help in the design of the architecture of the software solutions; high level of communication with technical project team
Remote server management (online service and support)
Online support for IT professionals working on platforms provided by BÖWE CARDTEC at several customers inside and outside Germany
Performing test plans, unit testing and integration testing
Online support to remote production servers running Linux SLES9 and Windows 2003 Server OS platforms through VPN
Software systems integration
Server O.S., database, and additional software installation, setup, and testing
Backup / restore software installation and backup strategies configuration, monitoring, and data migration management
Installation and configuration of personalization software modules, SQL packages, oracle reports & forms, analytical reports, production and analytical tools, and chip personalization scripts
Design of reports intended to increase efficiency of the production environment
Smart card test-production, production of sample test cards for customers in areas such as Telecom, Banking, Insurance, and Public sector issuance / registration authorities
Creation of chip-type and product-related personalization scripts for chip encoding, printing layout, laser engraving, and thermal printing using C++, PCL, UNIX Shells, and JavaScript
Involvement in a team consisting of highly experienced IT consultants, software developers, and project managers building, implementing, and supporting reliable smart card IT solutions for both Linux and Windows platforms
Server and network management for all of the servers / network devices operating within and interacting with the main production server running a Personalization Management Platform infrastructure
SIM cards project production management at STC
Security and Encryption/Decryption procedures definition
Conducting security awareness training for technical and non-technical staff
Analyzing security related threats through monitoring logs and reports
Technical project management for IT operations at the “SIM card production site (SPS)” within Saudi Telecommunications Company (STC)
Implementation of stock management tools and reporting tools development
Preparing and performing official Site Acceptance Tests (SAT)
Follow-up of project / functionality related issues list until all functionalities are implemented
Implementing the agreed upon data exchange procedures with external systems (XML files - along with encryption / decryption algorithms - 3DES)
Performing test production and Integrating the new functionalities into the system
Applying security patches and upgrades according to proper standards (implementation in test environments - deployment - monitoring and feedback - impact analysis - feedback - approval)
Requirements analysis and workflow design, Linux servers installation, database installation, software installation and integration, machine software installation and setup, client configuration
Data migration into Oracle 9i, Shell scripts development, translation of chip technical profiles into executable PCL scripts, building SQL packages, and writing multilingual XSLT reports
Chip personalization security standards / algorithms implementation
Network and firewall setup, implementation, and monitoring
Testing software modules for operation, integrity, reliability, and data confidentiality, continuous analysis of project-related system upgrades, additional applications (interfaces) and core modules
Disaster backup & recovery tasks, testing and implementation, rollback testing
Linux server management for 6 SLES9 servers
Compiling Kernel / adding removing kernel modules, adding hardware components, RAID controllers, SCSI, and network interfaces
Software installations using “rpm”, maintenance of Linux distributions (repository update), Linux Server / client system and network administration, network and interface configuration
Logical volume management and Linux software RAID
Stock system interface editing/upgrade (C++ - QT)
Multilingual stock and warehouse reports creation (XSLT - XEP)
Interface development of scripts with (TCL - TK)