وائل دحدوح

1. Accomplish maximum output and profitability in all functions
2. Analyzing Profit & loss Report ( P& L) on regular basis
3. Ensure efficient an effective assistant store manager and supervisors in the stores
4. Ensure that all operational standards, and that all targets of business objectives are met
5. Ensure appropriate resources for the maximum levels of customer service.
6. Develop & implement comprehensive commercial Loyalty programs
7. Ensure effective administration and reporting from my superiors
8. Managing costs effectively to ensure maximum returns
9. Established goals and improve quantity and quality,
10. Introducing wide range of private label products in accordance with international standards
11. Monitor Key Performance Indicators (KPI)-Retail specific Measures such as:-

 Manage and motivating my team to increase sales and ensure efficiency
 Manage and decreasing stock to the minimum accepted levels.
 Analyze sales figures and forecasting future sales volumes to maximize profitability
 Analyze and interpret sales trends to facilitate future planning
 Keep track of sales figures and data analysis with concern team.
 Nominated to interview potential staff from various countries as per the company requirements
 Providing excellent customer service experience to all customers. Understand issues from the Customer's perspective and provide a consistently high level of service to meet their needs.
 Conducting regular staff meeting to trace improvement and challenging operation issues.
 Organized Employees' Assessment in cooperation with Human Resources Department

 Comparing the work in progress against the required milestone in the business / project plan
 Direct and supervise the implementation of yearly sales objectives as per the sales forecast
 Expanding both horizontal and vertical company customer base
 Enhance sales volumes and monitor dues and escalate its collection
 Source new products based on clients requirements in accordance with the market trends
 Forecast and maintain products availability from the source for various products.
 Co-ordinate promotion events and activity with major partner in the business according to previously agreed promotional and events plan.

 Direct and control the purchasing department activity
 Good people management and development skills as well as the ability to build and develop out standing customer relationships
 Introduce wide range of both food and non food private label products in accordance with international standards
 Negotiate rebate and discounts with major suppliers on mutual & yearly basis.
 Conduct regular suppliers meeting for business achievements and correct any deviation.
 Supervise staff performance in accordance with their allocated responsibility.
 Minimize capital invested in stock and maximize products turnover in accordance with supplier's arrangements and company goal objectives.
 Keeps acute observation on improvements for costs, wastage, and profits
 Work with the media for promotion activity
 Improve own performance and working methods with the work team to in upgrade effectiveness of working relationships