System and Network Administrator
IVAS
Total years of experience :10 years, 0 Months
- Managing system administration, networking and hardware management & maintenance in the organization.
- I had resolved all major issue of client sides like login error, printing dilemma, and connectivity problem.
- Server management, controlling unauthorized access from employees to company’s critical resources.
- Planning and design of new data center to meet business requirements.
- Document the network and find areas for improvement.
- Ensure that the network has enough resources to support maximum employee performance.
- Install new hardware such as cabling, routers, switches, servers, and printers.
- Configuring Cyberoam Firewall to meet our company security needs.
- Developing the infrastructure and systems to meet the company’s needs.
- Add wireless access points for guests and remote employees.
- Repair any broken resources and order new hardware to replace outdated components.
- Update software and firmware for the latest security patches.
- Troubleshoot problems with network connectivity for various hardware and software.
- Administrate new and current users account settings and authorization.
- Manage users and groups within the Active Directory.
- Perform daily system monitoring, verifying the availability of all hardware, server resources, systems and key processes.
- Reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the storage.
- Responsible for the installation of Operating System, application software, assembling & General fault finding of software, & hardware.
- Assigned responsibility for configuring and maintaining small to medium sized networks and analyze technical issues and solve it for many companies that are working to support them.
- Install new / rebuild existing servers/PC’s and configure hardware, peripherals, services, settings, and directories.
- Designed and implemented infrastructure for Surveillance System and install cameras and configure DVR or NVR.
- Working within a TCP/IP network environment, including DHCP, DNS, and Ethernet.
- Prepare technical faults reports (including fault description, analysis, solution).
analyze real-time call volume patterns and various agent phone states, and implementing necessary skill changes to ensure established service level goals are attained. This individual will also provide guidance and technical support for Operations Supervisors and monitors performance to provide coaching and ensure quality and standards are met