System Engineer
General Company for Tourism and Hotels
Total years of experience :20 years, 4 Months
* Install new / rebuild existing servers and configure hardware, peripherals,
services, settings, directories, storage, etc. in accordance with standards
and project/operational requirements.
* Monitored both system Hardware and Software for errors and updated
them regularly to maintain proper functioning and flow of information
* Verifying the integrity and availability of all hardware, server resources,
systems and key processes.
* Produced new system and network designs to the clients and worked
according to them.
* Contribute to and maintain system standards.
* Perform daily backup operations, ensuring all required file systems and
system data are successfully backed up to the appropriate media, recovery
tapes or disks
* Defining and maintaining knowledge about how systems are related and
Ensuring that dependencies are understood and managed accordingly
* Ensuring consistent and reliable performance of the infrastructure to
Deliver the required level of service to the business
* Diagnosing and resolving technical issues
* Providing desktop and server support
* Supporting and maintaining MS Servers/Desktops
* Setting up and configuring new laptops and desktop
* Ensuring security and upgrades are applied to desktops and laptops and
kept up to date
* Reporting faults and maintaining logs on servers, desktops and laptops
* Places software into production by loading software into computer;
entering necessary commands
* Places hardware into production by establishing connections; entering
necessary commands
Allweiler Farid for Pumps
* Handling incoming incidents via the phone / e-mail promptly and
effectively
* Escalating calls and issues where necessary to senior managers & team
leaders
* Investigating and implementing ways of reducing calls to the Help Desk
* Provide troubleshooting and configuration support for client desktop and
networking environment