WAHEB DOUHAISAT

ResMed
Senior Network Engineer
August 2022 - Present (2 years)
Halifax, Nova Scotia, Canada

• Manage ResMed network over all the world (North America, Europe, and APAC) including
deployment, services roll out, implementing new/ongoing projects and operation tasks.
• On-prem and cloud network daily tasks (AWS and Azure).
• Wireless network (Cisco) support.
• SaaS network tasks.
• Network security implementation based on Palo Alto FW and Cisco ASA FW, policy rules
update, FW upgrade and INC support/troubleshooting
• PAN VPN/GP
• Load balancer setup, deployment, and operation (F5 and NetScaler Citrix)
• Data center deployment and operation (Cisco nexus and Arista platform)
• SDWAN integration.

NTT DATA Services
7 years 3 months
Network infrastructure technology Project Manager
July 2021 - August 2022 (1 year 2 months)

Task Manager (Principle Network Consultant)
June 2017 - August 2022 (5 years 3 months)

Canada
Senior Network Consultant
June 2015 - June 2017 (2 years 1 month)

Canada
Consultant Data Network Engineer at NTT DATA Company - Canada Working as L2 Network Engineer (Data Deployment).Networking

Skill Details
1- Hardware: Cisco and Juniper switches and routers.
2- Nortel SDH multiplexes; Adva DWDM devices.
3- F5 Big IP Load Balancers (implementation, configuration, deployment, and RMA).

4- Ethernet technologies: spanning tree, vlans, trunking, channeling, multilayer switching.
5- WAN Technologies: SONET/SDH, Frame Relay, MPLS.
6- IP Routing protocols: OSPF, BGP, RIP.
7- Multicast routing: PIM, IGMP, MSDP
.8- Network Administration-Break-Fix

(L2).Network Operations Task:
1- Reading and Decoding packet captures
2- System level troubleshooting
3- Provide solutions based on defined architectures and standards
4- Implementing changes for defined installs, moves, adds and changes
5- Working in outage scenarios to remediate Networking related issues
6- Working with other teams to solve problems
7- Point of escalation for Alert Monitoring Team8- Root Cause Analysis for outages

• Data center expansion (TOR and BOR Expansion).
• New Cross connects installation (connecting with Clients, Vendors and Exchanges using BGP
protocol).
• Client connectivity solutions (following tasks daily based).
• End to end solutions.
• Network Operational tasks, include any fail-over test, new backup connection (Disaster
Recovery connections) and Migrations project (migration from old platforms to new platforms
devices).
• Decommissioning and uninstalling of unused network connection or equipment.

L2 Deployment).

Networking skill Details
− Hardware: Cisco (ASR, Nexus, Catalyst and ISR), Arista Devices (7K) and Juniper (switches and
routers).
− Nortel SDH multiplexes. ADVA DWDM devices.
− F5 Big IP Load Balancers and A10 load balancer (implementation, configuration, deployment,
and RMA).
− Ethernet technologies: spanning tree, Vlans, Trunking, channeling, and multilayer switching.
− WAN Technologies: SONET/SDH, Frame Relay, and MPLS.
− IP Routing protocols: OSPF, BGP, EIGRP and RIP.
− Multicast routing: PIM, IGMP, and MSDP.
− Network Administration-Break-Fix (L2).
− LAN Technologies: TCP/IP, Ethernet and VLAN.

Network operations tasks
− Reading and Decoding packet captures.
− System level troubleshooting.
− Provide solutions based on defined architectures and standards.
− Implementing changes for defined installs, moves, adds and changes.
− Working in outage scenarios to remediate Networking related issues.
− Working with other teams to solve problems.
− Point of escalation for Alert Monitoring Team.
− Root Cause Analysis for outages.

Huawei
2 years 2 months
Senior Network Engineer
March 2010 - April 2012 (2 years 2 months)


Network Project Delivery, Installation and integration Network system
Senior Datacom Product Engineer
March 2010 - April 2012 (2 years 2 months)

1, IP Network configuration (OSPF, VRRP, VLAN, Trunk...)2, working on CX300 using RPR protocol. installation and commissioning.3. working on NE80 Router, CX600 and S9312 Switches. configuring the connection between Core Routers after the upgrading of the bandwidth from2G to 10 G.

Huawei Access Network Product Engineer, Supporting Huawei Network Products, Network access
products MA5600T, UA5000 MSAN and GPON, for Kuwait MOC NGN / IMS project and MOC DLC Project
(Migration Project). High level design and Low-level design Planning, Site survey, commissioning, and
configuration for access part.

Responsibilities
− HLD and LLD for GPON project based on FTTN solution (using Huawei equipment and Huawei
provided solution).
− Supervising the installation of OLT and ONT including site survey (site requirements, power
requirements, fiber, copper and air-condition requirements).
− Power on self-test for the OLT and ONT.
− Configure the uplink IP address for all units, configure the VLAN (each service with a VLAN:
Data, Voice and Video also configure the management Vlan).
− Add the VLANs to the uplink interface (Layer 3 switch interface) to make connection between
ONT and OLT.
− Configure the Q in Q VLAN stacking (service VLAN + ISP identifier VLAN) and configure the
Trunk links for VLANs.
− Configure QoS, high priority for voice service.
− Installing the Management System (Huawei Management System in Microsoft windows server
2003).
− Test the services (Data and Voice).
Huawei Data-Com Product Engineer, Supporting Huawei Data Network product NE40E Router, for
Zain-Jordan 3G project. IP Network configuration (OSPF, VRRP, VLAN, Trunk...).

Responsibilities
− Supervising the installation of NE40E Routers (four Routers in total in tow main sites each site
with tow routers).
− Supervising the power connection and fiber connection for the routers.
− Power on self-test.
− Configure the required VLANs (for the services and Node Bs).
− Configure Trunk links between Routers and Switches.
− Configure VRRP protocol between Switches and Routers to provide a high availability Network.
− Configure routing protocol (OSPF and Static). The NE40E routers act as CE routers with MPLS
network.

In charge of supporting Huawei Data Access Product Project in ME, supporting Oman Mobile Company
in Oman (working on CX300 using RPR protocol : Resilient Packet Ring (RPR) is an international
standard for establishing IP ring networks, offering a highly efficient and reliable metropolitan area
network (MAN) networking technology.)installation and commissioning, MSAN configuration, UA5000
(Huawei DSLAM) installation, commissioning, configuring Data part and voice part, and ATP (testing
ADSL broad band and Voice narrowband services).

Responsibilities
− Installing the CX300 and MSAN UA5000 indoor and outdoor, CX300 is the main unit in the Ring
using RPR protocol and UA5000 is the FTTN node, installation include power connection, fiber,
and copper connection.
− Configure RPR protocol in CX300 to establish the ring, configure the MSAN with uplink IP
address, configure the ADSL service and Voice Service (using VLAN and Q in Q VLAN),
configure the Management system using SNMP to manage booth CX300 and MSAN through
management system.
− Test booth internet (ADSL) and Voice (fixed Telephone) services.

Orange Jordan
3 years 11 months
Data Access Network Engineer
March 2007 - March 2010 (3 years 1 month)

• In charge of installing ISAM (Alcatel DSLAM), and setting up infrastructure of DSLAM devices. Configuration and Service Optimization.

• In charge of installing and configurations FTTN (Alcatel Lucent) and setting up infrastructure of FTTN devices.• In charge of installing and configurations 7750 Alcatel SR (Service Router).Configuration and Service Optimization of the SR7750 as PE Router.• A leader of team responsible of installing DSLAM equipments (Alcatel LucentISAM) in all Jordan Cities.

Commissioning and Configuring the ADSL service. May/2005-March/2006, JTC (Orange). Amman-Jordan Intervention Engineer (ADSL/Leased Lines Support engineer)

• In charge of installing ADSL and Leased Lines for Orange customersProvide supports for Orange customers (Configuration and connectivity).

Data Access Senior Engineer
March 2007 - March 2010 (3 years 1 month)

In charge of installing ISAM (Alcatel DSLAM), and setting up infrastructure of DSLAM devices. Configuration and Service Optimization.In charge of installing and configurations FTTN (Alcatel Lucent) and setting up infrastructure of FTTN devices.In charge of installing and configurations 7750 Alcatel SR (Service Router).Configuration and Service Optimization of the SR7750 as PE Router.A leader of team responsible of installing DSLAM equipments (Alcatel LucentISAM) in all Jordan Cities. Commissioning and Configuring the ADSL service.
Intervention Engineer
May 2006 - March 2007 (11 months)
Intervention Engineer (ADSL/Leased Lines Support engineer)In charge of installing ADSL and Leased Lines for Orange customers Provide supports for Orange customers (Configuration and connectivity

In charge of installing ISAM (Alcatel DSLAM) and setting up infrastructure of DSLAM devices.
Configuration and Service Optimization.

Responsibilities
− Installing and configurations FTTN (Alcatel Lucent) and setting up infrastructure of FTTN
devices.
− FTTN commissioning, configure uplink IP interface address, configure VLANs (Services and
Management), configure default gateway, configure SNMP protocol. test the ADSL and Voice
services.
− Team leader responsible of installing DSLAM equipment (Alcatel Lucent ISAM) in all Jordan
Cities. Commissioning and configuring the ADSL service. configure uplink IP interface address,
configure VLANs (Services and Management), configure default gateway, configure SNMP
protocol, test the ADSL, and Voice services.
− Installing and configurations 7750 Alcatel SR (Service Router). Configuration and Service
Optimization of the SR7750 as PE Router, configuring the interfaces IP addresses, VLANs
(Services and management), configuring the SNMP protocol, configuring Routing Protocol
(Static and OSPF) with the default gateway. The purpose of these routers was to compose
MPLS network (PE and P Routers) to provide IPTV service with internet and voice services, also
planned in future to provide LTE and 3G mobile services.

− In charge of installing ADSL and Leased Lines for Orange customers Provide supports for
Orange customers (Configuration and connectivity).
− Connect the copper in MDF for ADSL and fixed Telephone service (Modem and DSL splitter).
− Install the modem of ISP company in customer home and configure the internet service
connection.
− Configure the leased line service in ISP MDF and in customer part.

Network administrator
August 2003 - May 2006 (2 years 10 months)
• In charge of setting up the LAN infrastructure requirements.• In charge of setting up network resources and H/W accessories such asprinters, Scanners, Desk Tops and Notebooks, Switches, Hubs, and Networkoutlets.• Member of team to propose, design, implement and enforce end userspolicies Such as Proxy and connections (a specific filtration and anti-virus S/W Installed to enforce the policy and code of ethics), Configuration ofServer Services i.e. (DC active directory, DHCP, DNS, WINS, Web server), Configuration of Network Security Policy (Permissions, Rights, Group Policy).
Network Administrator/Technical Support
August 2003 - May 2006 (2 years 10 months)
In charge of setting up the LAN infrastructure requirements.In charge of setting up network resources and H/W accessories such asprinters, Scanners, Desk Tops and Notebooks, Switches, Hubs, and Networkoutlets.Member of team to propose, design, implement and enforce end userspolicies Such as Proxy and connections (a specific filtration and anti-virus S/W Installed to enforce the policy and code of ethics), Configuration ofServer Services i.e. (DC active directory, DHCP, DNS, WINS, Web server), Configuration of Network Security Policy (Permissions, Rights, Group Policy).First Line Support for 150+ ministry employees for H/W, OS and Microsoftapplications suite Support queries.

− In charge of setting up the LAN infrastructure requirements.
− In charge of setting up network resources and H/W accessories such as printers, Scanners,
Desktops and Notebooks, Switches, Hubs, and Network outlets.
− Member of team to propose, design, implement and enforce end users policies such as Proxy
and connections (a specific filtration and anti-virus S/W Installed to enforce the policy and
code of ethics), Configuration of Server Services i.e. (DC active directory, DHCP, DNS, WINS,
Web server), Configuration of Network Security Policy (Permissions, Rights, Group Policy).
− First Line Support for 150+ ministry employees for H/W, OS, and Microsoft applications suite
Support queries.

− In charge of setting up network resources and H/W accessories such as OS, Printers, Scanners,
Desktops and Notebooks, Switches, Hubs, and Network Outlets.