Quality Control Officer
Dubai Roads And Transport Authority (rta)
Total years of experience :13 years, 0 Months
• Ensure the daily checklist of system monitoring tasks are carried out and updated.
• Monitor the status of smart cameras and their status.
• Review data accuracy & Procedures.
• Prepare Daily & Monthly reports as per business requirements.
• Monitor fine SMS service.
• Coordinated with judicial officers as per the business requirements for any fine
reverse, release or issue operations.
• Escalate issues to service implementer.
• Review system Audit Log.
• Generate over all staff performance report based on quality parameters.
• Submission of Attendance record to Company.
• Leave application & Approvals.
• Manager User Access and Permissions.
Responsibilities:
Recruitment of white collar and blue collar
• Payrolls
• Giving Induction and On Boarding formalities
• Making and Emending HR Policies
• Keeping a track of Attendance & Leave Record
• Employee Relation, Employee Engagement
• Handling Workforce Management
• Taking care of Exit Formalities of Employee.
• Design Structure for compensation and Benefits.
• Managing details of employees, clients, and company vehicles
• Follow up with the clients for payments
• Submitting Quotations and Issuing PO’s
• Coordinating with accounts
• Write business letters, reports or office memoranda using word processing program
• Generating daily work reports and publishing it to the concern departments
• Conducting weekly reviews
• File papers and documents
• Coordinating with other departments for smooth flow of work
• Direct coordinate with the clients as and when required.
• Understanding the Clients Requirements and Screening the resumes according to the
Requirement
• Interact with the candidates according to the Positions, salaries Negotiation, Notice
Period and Collect professional references.
• Scheduling interviews and continuous follow up with the candidates
• Recording data about the Interview schedules, offered candidates, Pending joiners
And status of the candidates.
Joined as Admin Assistant promoted as a Recruiter on July 2013 and moved to Business Development Team in Dubai in August 2014
Responsibilities:
Business Development - Dubai:
• Generating own leads by searching for new clients and by calls.
• Maintaining the data base of clients and direct follow up with them.
• Coordinate with Recruitment team.
• In sep-2014 moved to Dubai for business development.
• Calling the clients and scheduling the appointments for new business
Recruitment - India:
• Understanding the Clients Requirements and Screening the resumes according to the requirement
• Interact with the candidates according to the Positions, salaries Negotiation, Notice period and Collect professional references.
• Scheduling interviews and continuous follow up with the candidates and ensure to place them for interview.
• Experience in sourcing profiles through various job portals like (Naukri, Monster, Times jobs and Head hunting) and networking sites (LinkedIn, face book).
• Follow-up with the candidates till they join with our Clients
• Maintaining database with regards to profile sourcing, update the status of the candidates
• Recording data about the Interview schedules, Offered candidates, Pending joiners and status of the candidates.
Administration - India:
• Handling office correspondence both internal and external use.
• Maintaining files, preparing data base & report.
• Maintain attendance sheet, salaries of employees.
• Building the smooth relationship between customers and staffs
• Ensuring that the material resources are correctly utilized.
• Arrange official meetings
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Explain products’ value and capabilities to customers
• Explain products or services and prices, and answer questions from customers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Handle and resolve customers’ complaints
• Verify the validity of paper money and credit cards
• Maintains call center database by entering information.
• Meet individual and company sales targets
• Create and execute appropriate strategic plans to bring in more business
• Identify sales opportunities and follow up on existing accounts
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Work internally with sales management and marketing to ensure proper quality and quantity of demonstrations
• Continue to improve inbound workflows and processes
Used to handel all the queries related to insurance.
• Bachelor of Computer Application (3 years) from Osmania University, Hyderabad, India.
S.S.C 2006 SVBHS 76.40 I
