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Wai Leong Lee, Executive Search Consultant

Wai Leong Lee

Executive Search Consultant·Manpower Group

Malaysia

Work experience

Total years of experience: 18 years, 5 months

Executive Search Consultant

August 2015 - Present

Manpower Group

Malaysia

August 2015 - Present

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Recruiter

August 2014 - August 2014

Shell Business Service Center Sdn Bhd

August 2014 - August 2014

/Areas of Expertise:
• Carry out end to end recruitment process for both experience professional(XP) and high volume
recruitment(HVR) to deliver external recruitment targets and to meet recruitment scorecards(cycle time,
diversity & inclusion and non-local language hiring).
• Work closely with the business to identify and respond to business needs from a resourcing perspective.
• Ensure relevant stakeholders to follow Shell recruitment process ensuring full understanding of
responsibilities and time frame commitments.
• Build and maintain ongoing relationships with key businesses, HR representatives, candidates and labour
market(agencies, universities, associations, etc.).
• Sit in final assessments(functional and behavior assessment) and collaborate scores according to Shell
methodology.
• Involve in career fairs, career talk and networking sessions, recruitment walk in day and weekly/monthly
resourcing meetings.
Achievements:
• Filled 56 positions in Finance and IT.

Job role:
Human Resources and Recruitment

Senior Recruiting Specialist

February 2014 - August 2014

Ooredoo Myanmar Limited

Myanmar

February 2014 - August 2014

About Ooredoo Myanmar:
Ooredoo (previously Qatar Telecom) is a leading international communications company delivering mobile,
fixed, broadband internet and corporate managed services tailored to the needs of consumers and businesses
across 17 countries in the Middle East, North Africa and South-East Asia.
Ooredoo Myanmar is the newest operation within the Group. Ooredoo has won one of the two licences made
available to foreign operators in the recent Myanmar government bid process. Ooredoo will apply all of its
global and regional best practice and knowledge in Myanmar to deliver a next generation mobile network and a
range of exciting, customer friendly and easy-to-use mobile services. Beyond bringing the benefits of mobile
technology to the Myanmar people, Ooredoo’s investment is expected to generate a significant number of jobs
and be the catalyst to several hundred thousand indirect jobs in roles such as sales, distribution, customer
service and other related activities.
Responsibilities/Areas of Expertise:
• Drive and manage the whole cycle of recruiting in the targeted recruitment team, from sourcing, to
interviewing, shortlisting, reference check, and offer negotiation, to get the candidate on board.
• Delivering effective recruitment services through efficient planning and execution of HR processes.
• Build and maintain strong internal customer relationships with Ooredoo Myanmar’s business units and
stakeholders.
• Assuring compliance of received HR Requisitions with the annual headcount plan.
• Assuring the job description for vacancies is aligned with HR guidelines.
• Involve in defining the recruiting strategy for Ooredoo Myanmar, to build the employer brand and to attract
foreign and local talents.
• Evaluate and increase the effectiveness of recruiting strategy and process with constant inputs to improve
the overall process.
• Maintain accurate documentation on all candidates, searches, hiring managers' interactions, recruiting
activities and accurate utilization of ATS.
• Transfer knowledge and improve skills of local colleagues through training and mentoring sessions.
Achievements:
• Filled 30 positions in Finance, HR and Technology(expatriate and local

Company industry:
Telecommunications
Job role:
Information Technology

Senior Consultant

September 2013 - January 2013

MRI Network (M) Sdn Bhd

September 2013 - January 2013

/Areas of Expertise:
• 360 degree recruitment consultant role in managing all aspects of business development and recruitment to
ensure successful closure of each assignment within time line.
• Involve in executive search, retain and contingency focusing in the area of IT, Telecommunications,
Engineering and other functional roles at all level.
• Build relationship with client in order to get the exact requirement required for each position.
• Headhunting, cold calling and targeting right pool of candidate based on client’s requirement.
• Recruit and network with professionals and executives within my focus industry.
• Managing both clients and candidates on their expectations.
• Reports direct to CEO.

Job role:
Information Technology

Consultant

August 2010 - April 2011

Kelly IT Resources, a division of Kelly Services (Malaysia) Sdn Bhd

August 2010 - April 2011

• Build business development plans to create strategic plans and execute it, ensuring a healthy list of
positions available to work on.
• Build relationship with clients by understanding how does the organization structure and HR operates and
function within the organization and subsequently on the role requirements.
• Handle the full cycle of recruitment - research, source, search, map, screen, match, qualify, interview, offer,
negotiation, validate and close resources for assigned requisitions.
• Manage clients/accounts by providing experience recruitment consultation, ensuring continuous support
and service, effective handling of critical situations, provide industry or market information and identify new
opportunities.
• Manage potential candidates by providing consultation on career advancement, job expectations,
remuneration details, employer’s expectations, benefits and working environment.
• Establish and maintain professional relationship with clients and candidates.
• Build and maintain candidates and clients database.
Achievements:
• Kelly Services Rookie Award for Year 2011 (achieve 106% in first six months)
• Position fulfilled includes Country Manager, Senior IT Engineers/Analyst, IT Manager and other
professional technical and functional IT roles for various MNC and global organizations.
6.

Job role:
Information Technology

Senior Consultant

April 2011 - March 2011

Malaysia) Sdn Bhd

April 2011 - March 2011

/Areas of Expertise:
• Pioneer in Spring Professional in Malaysia.
• Involved in setting up the office, new recruitment software testing and internal hiring.
• Constantly provide feedback on overall operating procedures customized for Malaysia market and provide
best practice examples.
• Handle full cycle of recruitment and business development.
5.

Company industry:
IT Services
Job role:
Information Technology

Key Account Manager

June 2008 - June 2010

Sharp-Roxy Sales and Service Company (M) Sdn Bhd

June 2008 - June 2010

/Areas of Expertise:
• Responsible for key account management and development of strategic relationships with corporate clients
to ensure continuous repeat business in various industry (FSI, Manufacturing, Education and FMCG).
• Analyze and adapt new strategies to react to changing business trends of assigned accounts.
• Prepare annual plan for products and solutions to pursue and selling strategies for major accounts.
• Assist the sales team in software & solution sales and implementation.
• To proactively involve in company’s sales and marketing meeting for planning and implementation.
• Participate in partner’s solution and software trainings to conduct training internally.
Achievements:
• Won a critical bulk deal and develop the account into new key account.
7.

Job role:
Sales

Area Executive

November 2006 - June 2008

Maxis Communications Berhad

November 2006 - June 2008

/Areas of Expertise:
• Achieving sales target in assigned territory, managing sales activities and promotions.
• Develop potential dealers to grow their businesses with Maxis.
• Prepare business plan to ensure ROI on sales activities.
• Ensure adherence by all Maxis exclusive partners and authorized dealers to Maxis operational policies and
guidelines.
• Plan and execute ad-hoc projects and specific product sales(iPhone launch, road shows, sales related
events).
• Supervise the sales and distribution of Maxis services through appointed distributors and channels.
• Sustain a high level of customer service skills all dealer outlets.
• Update & brief all Maxis authorized dealers on Maxis latest services and promotions.
Achievements:
• Subject Matter Expert for Maxis iPhone launch in Consumer Business Division.
• Departmental award for excellent contributions to Maxis Berhad in year 2009.
8.

Company industry:
Telecommunications
Job role:
Sales

Sales Executive

August 2007 - December 2007

Fuji Xerox Asia Pacific Pte Ltd

August 2007 - December 2007

/Areas of Expertise:
• Promoting and selling Fuji Xerox's range of digital products, software, solutions and services.
• Ensure a high level of market penetration through territorial coverage sales activities.
• Develop and maintain professional relationship with existing customers and non-users to build business
opportunities.
• Gather and understand client’s requirement in order to propose document solution that meets their
requirement.
Achievements:
• Team Top Sales for month

Company industry:
IT Services
Job role:
Sales

Advisor

March 2005 - December 2005

March 2005 - December 2005

Job role:
Customer Service and Call Center

Advisor

March 2005 - December 2005

March 2005 - December 2005

Job role:
Customer Service and Call Center

Channel Executive

June 2003 - December 2005

HSBC Electronic Data Processing Malaysia Sdn Bhd

June 2003 - December 2005

/Areas of Expertise:
• As a Channel Executive (Outdoor Sales) in Business Development Team.
• Cultivate accounts (both existing and new), identify their potential, needs & requirement and provide
solutions.
• Selling the company’s range of products, solutions and services.
• Prepare proposal and quotation independently.
• To coordinate and manage pre & post sales activities.
10.

Company industry:
Banking
Job role:
Sales

Global Support Executive

June 2003 - March 2005

June 2003 - March 2005

Job role:
Customer Service and Call Center

Global Support Executive

June 2003 - March 2005

June 2003 - March 2005

Areas of Expertise:
• As a GSE in CMQ(Credit Management Queue), HBEU Operations.
• Background processing on all types of Bank account.
• Provide experienced resources to support internal and external customers.
• Provide accurate analysis and reporting results at appropriate time intervals.
• Exposure to Banking, Financing, Credit Management, Risk Management, Relationship Management.
• Other responsibilities: checker, trainer, coordinator, procedure updater.

Job role:
Customer Service and Call Center

Senior Consultant

-

Kelly IT Resources, a division of Kelly Services (Malaysia) Sdn Bhd

-

• Involved in internal department hiring and coaching junior consultants.
• Subject matter expert in the following roles: Infrastructure, BI, Systems, Oracle and Sales.
• Other job roles are same as below.

Job role:
Information Technology

Skills

ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BANKING
Expert
BANKING
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
CONSULTING
Expert
CONSULTING
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert

Languages

Cantonese

Expert

Chinese

Expert

English

Expert

Malay

Expert

Mandarin

Expert