Executive Energy Management
CMPak Zong Limited
Total years of experience :8 years, 3 Months
• Planning of NWD Electricity budget, ~USD 53Million/annum, in line with the variable budget drivers, review of budget utilization and performing OPEX optimization projects while maintaining the network KPIs.
• Year-over-Year 5% reduction in electricity OPEX through cost saving strategy & optimization projects and enhanced process controls.
• Implemented automated NWD billing system control and minimized late payment surcharge amount by 30% through real time billing data monitoring, trend visualization and KPI visibility through dashboards.
• Fault Monitoring and Escalation through Network Surveillance using OMCR.
• Achieved 98% network availability through 100% fault reporting within the SLA and expedited MTTR with support of field team.
• Database handling and record keeping of Daily and weekly outage and alarm reports for KPI evaluation and management reviews.
• Maintained Customer base at 100% as well as business growth by 10% through new customer addition and retention of existing customer.
• Reduced customer churn through data analytics on business reports.
• Examine daily reports on CRM (Siebel) and BNCC to enhance the performance of the assigned sub-division.
Project: Smart Monitoring and Controlling of Induction Motor through ZIGBEE.
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