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Walaa Abdulhakam, Administrative Manager

Walaa Abdulhakam

Administrative Manager·Consulting and Training Co.

Kuwait

Bachelor's degree, (English Language

Work experience

Total years of experience: 19 years, 9 months

Administrative Manager

January 2017 - Present

Consulting and Training Co.

Hawali, Kuwait

January 2017 - Present

Oversee daily administrative operations to ensure smooth workflow
Manage and supervise administrative staff and office activities
Develop and implement policies and procedures
Monitor budgets, control expenses, and handle vendor coordination
Prepare reports and maintain accurate records
Coordinate communication between departments and support management

Company industry:
Administration Support Services

Office Manager

January 2012 - January 2017

Consulting and Training Co.

Hawali, Kuwait

January 2012 - January 2017

Manage daily office operations and ensure a productive work environment
Supervise administrative staff and coordinate office activities
Handle office supplies, vendors, and facility management
Organize schedules, meetings, and travel arrangements
Maintain filing systems and ensure accurate documentation
Support senior management and improve office procedures

Company industry:
Administration Support Services

Admin Assistant

January 2010 - January 2012

Consulting and Training Co.

Hawali, Kuwait

January 2010 - January 2012

Provide administrative support to ensure efficient office operations
Manage calls, emails, and correspondence professionally
Schedule meetings, appointments, and maintain calendars
Prepare documents, reports, and presentations
Maintain filing systems and organize records
Assist in coordinating office activities and supporting team members

Company industry:
Administration Support Services

Translator

January 2007 - January 2010

The Student Centre

Al Farawaniyah, Kuwait

January 2007 - January 2010

English - Arabic) (Preparing and editing English and Arabic Researches

Company industry:
Call Centers & Customer Care Outsourcing

Teacher of English

October 2006 - January 2007

Taiba Schools

Mansoura, Egypt

October 2006 - January 2007

Teaching English as a second language.

Company industry:
Other Business Support Services

Education

Tanta

May 2006

May 2006

Bachelor's degree, (English Language

Egypt

Skills

Administration
Expert
Administration
Expert
Translation
Expert
Translation
Expert
Design Development
Expert
Design Development
Expert
Project Management
Expert
Project Management
Expert
Digital Asset Management
Expert
Digital Asset Management
Expert
Possess strong administrative and organizational skills
Expert
Possess strong administrative and organizational skills
Expert
Skilled in coordinating and managing the various administrative requirements
Expert
Skilled in coordinating and managing the various administrative requirements
Expert
Proficient in both oral and written communications
Expert
Proficient in both oral and written communications
Expert
Act as a link between the staff and the management
Expert
Act as a link between the staff and the management
Expert
 Excellent time and project management skills
Expert
 Excellent time and project management skills
Expert
 Flexibility ,ability work efficiently and multiple tasks simultaneously
Expert
 Flexibility ,ability work efficiently and multiple tasks simultaneously
Expert
Administration
Expert
Administration
Expert
Translation
Expert
Translation
Expert
Design Development
Expert
Design Development
Expert
Project Management
Expert
Project Management
Expert
Digital Asset Management
Expert
Digital Asset Management
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
BUDGET DEVELOPMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
INTERNATIONAL STANDARDS
Intermediate
INTERNATIONAL STANDARDS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Internal Audit – ISO 9001 Standards.
Training Course : Explanation and implementation of Kuwait Labor Law No. 6/2010
Training Course: Best practices in preparing human resources manuals and policies
Certified Lead Auditor against ISO 9001, Quality Management System.
Lead Auditor , ISO 9001:2015
Jun 2021
Internal Audit

Training
Explanation and implementation of Kuwait Labor Law No. 6/2010
Kuwait Chamber of Commerce and Industry
Best practices in preparing human resources manuals and policies
Kuwait Chamber of Commerce and Industry
ICDL
ORASCOM TELECOM
Mar 2007

Hobbies and interests

كرة القدم