Walaa Al Shaqsi, Front office executive & Administrative

Walaa Al Shaqsi

Front office executive & Administrative

Eurostar

Location
Oman - Muscat
Education
Diploma, IT ( Computer Studies )
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

Front office executive & Administrative at Eurostar
  • Oman - Muscat
  • January 2014 to May 2014

Front office :
- mange the front office reception and communication systems
- maintain and log the visitor to property guide and assist
- maintain and supervise housekeeping for the front office reception area
- manage and log the courier activity inbound, outbound
Support to warehouse :
- schedule appointment with customer for home delivery / collection
- maintain the vehicle movement logbook and sync with communication between the dispatch team & recipients
- control the delivery schedules for dealers and hyper markets through communication sync between the dispatch team & recipients
- POD copy I.e. Filing proof of delivery copy after completion of delivery with respective sales territory wise records keeping
Support to HR & Admin, sales :
- type required letter in English and Arabic
- maintain credit application files/ documents and update sales / finance / country head on the dealers, hyper markets, power retailer contracts / agreement validity etc
- maintain a stock register on office requirement and Manage procurement
- maintain scheduler and execute payment of the company owned / rented property utility bills namely electric, water, telephone, mobile timely
Support to finance :
- prepare the bank deposit slips for cheques related instrument
- managing reminders by emails or outcalls to the customer dealers hyper markets power retailers on payments due and collection of Cheques
- managing reminders by email or outcalls to the customers dealers hyper markets power retailers on due date cheques

Sales Coordinator at Windows2000/ El Beit
  • Oman - Muscat
  • May 2013 to January 2014

A Sakelli Doors sales coordinator i works as part of the company marketing and sales staff. I typical role is to prospect and sell the Sakelli Doors facilities to groups and organizations looking to hold conferences. Coordinating details of the event is also key to developing long-term relationships with clients.

As Seller in many industries subsequently function as customer service representatives to their clients. In sales, coordinators have responsibility to partner with clients to ensure them the quality of the doors . This begins with booking and confirmation of the Amount of the doors, Sizes and other items included in the contract. Communication with the client is vital during this process. Immediately prior to the event, the coordinator usually checks in with the manger to ensure things go as planned.

Administration Assistant at Oman LNG LLC
  • June 2010 to August 2012

Administration Assistant (Piratical training), Oman LNG LLC,
10 Jun - 10 August 2012
• Working as part of a team and supporting the office manager. Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.
• Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.

IT Helpdesk Assistant at Global computer Service LLC
  • February 2009 to April 2012

IT Helpdesk Assistant (Piratical training), Global computer Service LLC, in contract with PDO,
4 Feb - 9 April 2012
• Helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.

• Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user's satisfaction.
• Supporting all desktop IT Services including desktop PCs, laptops, PDAs, IP telephony, meeting room video conferencing and office printing. Manage routine maintenance jobs, database backups & ensure that they are secure & reliable.

• Currently looking for a suitable IT support position with an ambitious company or organization.

Education

Diploma, IT ( Computer Studies )
  • at KDU University college
  • October 2012

I deem it to be privilege to put myself forward for a position within your esteemed organization. I have completed studies and acquired a Diploma in Computer Studies in KDU University College in Malaysia, and I have completed professional placement with PDO GLOBCOM and OMANLNG on a practical training for my internship program and I worked for Windows 2000/ El biet on a temporary basis as Marketing and sales coordinator. I have gained exposure and hands on experience in various fields within the IT sector and general administration work. Currently working for Eurostar on a temporary basis as Front Office Executive and Administrative. I strongly feel that working within your organization would provide me the best exposure in several fields and it would provide me an opportunity to prove my mettle and help me improve. In this regard, please find enclosed my résumé for your kind perusal and favorable consideration. I hope my application measures to your requirement. I assure you that if given this opportunity; I will put the best of my effort to the utmost satisfaction in the company, aiming for the betterment of the organization with due diligence and sincerity. Look forward to a favorable reply from you. Thanking you.

Specialties & Skills

Hardwork
Communication Skills
Listening Skills
AMBITIOUS
CLIENTS
DATABASE
HELPDESK
IT SUPPORT
MAINTENANCE
NATURAL
TRAINING

Languages

English
Expert
Arabic
Expert
Swahili
Intermediate