ولاء احمد

• Provide comprehensive administrative support to the CEO and management.
• Manage the CEO's calendar, schedule appointments, and coordinate meetings.
• Prepare reports, presentations, and Excel sheets.
• Ensure a safe, organized, and compliant office environment.
• Assist with recruitment, onboarding, training, and performance evaluations.
• Handle office management tasks, ensuring smooth operations of the Chairman & CEO’s office.
• Coordinate with internal and external clients.

• Responsible for all applications of visas and cancellations and deal directly with immigration department for visa matters for team members, management and their families.
• Arrange a daily follow up with all government and Semi Government organizations via emails, calls and scheduled regular and frequent visits in order to boost the collection.
• Support employee performance management processes including goal setting and performance reviews.
• Provide guidance and support to managers and employees on HR matters.
• Assist in recruitment processes including job postings, resume screening, and conducting interviews.

• Provide Govt. Relations support services including liaising with government departments such as, all municipalities, all Health Authorities, Dubai Electricity and Water Authority (DEWA), Civil Defense, Chamber of Commerce & Industry, Economic Departments, Ministries, Consulates, free zones authorities, Land Departments, Ministry of Human Resources & Emiratization, General Directorate of Residency and Foreigners Affairs, Police, Banks, Road and Transport Authority (RTA), Insurance Companies, Telecommunications and any other Government or regulatory authority to facilitate the administration process.
• Process and renew police night work permission, sale permission, events and promotions permissions and follow up with the government authorities for any changes in procedures, rules, formats and other required procedures.
• Liaise with PRO & HR with regards to new employees - documents required to process employment visas as well as cancellation of visas and weekly report to HR team on progress of visa status.
• Build effective relationships and networks with the government authorities to ensure speedy processing of formalities.
• Communicate and coordinate with various internal business unites.
• Draft all kind of letters addressed to Police Station, Ministries/Municipalities, Traffic Department, Consulates, labor and Immigration Departments and other government and non-governmental Departments.
• Documentation, keeping track of the all official letters and all official communication as well as.
• Respond to incoming emails, send faxes and post and often handle the correspondences on behalf of the manager.
• Organize and attend meetings and ensure the manager is well prepared for meetings.

Submit and ensure the processing of all types of applications and documents to the local government bodies
MOH DHA DED MOL, including but not limited to visit visas, employment or residence visas, Trade
License, Medical, Emirates ID, Ejari, Memorandum of Association (MOA) and its required amendments,
Labor and Immigration permissions.
* Process national Emirates ID, medical, immigration and all other government transactions through online
government systems.
* Communicate in a positive and effective manner with staff and customers.
* Arrange appointments, meetings and travel booking.
* Perform other duties as assigned.

Key Responsibilities:
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* Maintain organizational cash flow by following up with customers and collection teams for collecting dues
from customers and minimizing chances of bad debts.
* Evaluate cash availability by verifying receivables for processing invoices and scheduling payments based
on organizational payment policies.
* Update financial data in accounting software to ensure that information will be accurate and immediately
available when needed and Prepare analysis of accounts, as required and report on the status of accounts
payable and receivable.
* Prepare and issue vouchers, invoices, checks, reports, and other records when needed.
* Prepare monthly salaries and assist in Managing the monthly closing process and ensure that all accounts
are reviewed prior to submission.
Professional Development