walaa elaal, engagement manager

walaa elaal

engagement manager

Ebtkar

Location
Egypt
Education
Bachelor's degree, mass media & communication department
Experience
1 years, 10 Months

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Work Experience

Total years of experience :1 years, 10 Months

engagement manager at Ebtkar
  • Egypt - Cairo
  • May 2015 to May 2015

still working

Customer service representative at commercial international bank CIB
  • Egypt - Cairo
  • June 2009 to August 2010
teller at commercial international bank
  • Egypt - Cairo
  • December 2008 to June 2009

Education

Bachelor's degree, mass media & communication department
  • at Ain shams University
  • May 2008
Diploma, toefl
  • at american university in egypt AUC
  • March 2007

Specialties & Skills

Research
Customer Experience
Customer Service

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

BASIC SERVICE SKILLS (Training)
Training Institute:
CIB
Date Attended:
January 2009
Counterfeiting and forgery of currency and checks (Training)
Training Institute:
CIB
Date Attended:
January 2008
anti money laundry (Training)
Training Institute:
egyptian banking institute
Date Attended:
January 2010

Hobbies

  • research - music - reading