Office Manager
Arabian Radio Network
Total years of experience :15 years, 1 Months
• Ensures all management decisions and directions are communicated to the respective department and implemented effectively.
• Making sure all legislation, policies, procedures and Standards are being implemented within the business unit.
• Attend and screen the GM & COO calls/emails/correspondences in a professional manner.
• Keeps the Managers informed about any breach or important issues. • Manage and record all business/personal appointments & schedule.
• Independently review, answer and file correspondence and records.
• Arrange and attend meetings, prepare agendas and document minutes for distribution.
I am a dedicated, motivated, and goal-oriented
with over 7 years of experience in planning and coordinating all sorts of events, from
corporate conferences to themed activities. I have a solid track record of staying within
budget when it comes to organizing and respecting the management instructions.
WALAA SAEED
Dubai ▪ UAE ▪ PHONE: +971 55 682 3006 Walaa_saeed@hotmail.co.uk
• Organize business itineraries, travel arrangements, conferences, meetings and social/team functions.
• Manage the Administration Team & oversee the business unit administrative operations.
• Drafting all official correspondences in English/ Arabic.
• Manage events tickets/gifts allocation/distribution in coordination with the senior management and keep a record of each for auditing purposes via finance.
• Produce support material such as forms, reports, schedules, requests.
• Oversee office’s supplies, printings & hospitality orders & courier system.
• Oversee Health & Safety procedures in all ARN offices in coordination with Engineering department and reporting any maintenance required for facilities & equipment.
• Coordinating with HR on managers/staff level in related projects /requirements as well as getting the required signatures and following up on approvals needed from GM & COO.
• Any other additional duties assigned by the manager.
• Write, Copyedit, proofread, and revise corporate newsletter content, communications, speaking proposals, translations, press releases and media related content
• Planned and executed tailor made events
• Oversaw the planning and execution of logistics and operations for private meetings, conferences and special events.
• Coordinated scheduling and logistics.
• Ensured availability of all material and man power is for the events in progress
• Advised management on setup options
• Supervised production of events - Worked with event sponsors and internal/external teams on all aspects of planning the event.
• Planned the event floor plan and produced the event materials and accessories.
• provided budget estimations on cost of events
• Maintained liaison with all parties and managers
• Working closely with the President to provide administrative support, usually on a one-to-one basis; managing all his day-to-day tasks & details & following up on his requests & projects with his direct reporting line
• devising and maintaining office systems, including data management and filing;
• Meeting and greeting visitors at all levels of seniority;
• organizing and maintaining diaries and making appointments;
• carrying out background research and presenting findings;
• producing documents, briefing papers, reports and presentations;
• Project management for several projects in the domain of events & sales related to sports division
• Responsible for all the day-to-day tasks, legal, personal & company related files of the president
• Responsible for the fire protection & training department in means of supervision & tasks distribution as well as contracts follow ups
• Managing the HR & recruitment department, implementing strategies & systems to organize & facilitate the recruitment process
Unified Database Administrator, Event coordinator and Customer Service Representative
• Establish the needs of users and monitor user access and security
• Work closely with IT project managers, database programmers and multimedia programmers
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Coordinate details of events such as conferences, anniversaries, trade shows, sales meetings, business meetings
• Coordinate and monitor event timelines and ensure deadlines are met
• Handle all expects of event execution, including hiring necessary staff, send out invites and follow up with RSVPs and other logistics
• Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem
• Prepare product or service reports by collecting and analyzing customer information
• Worked closely with the news team, photographers and editors
• Conducted interviews and speeches
• Produced copy according to the organization style and to strict deadlines;
• Prepared a stand-up to be inserted in a news broadcast
• As a political correspondent I concentrated on political news that involved different working hours because of the ever changing political landscape & went through a lot of pressure to meet deadlines & get unique stories.
• Spent time interviewing people in politics, including candidates, governors and presidents. We could be an on-air personality and interview a politician by recording the questions and answers or interview the politician and write an article to be broadcasted.
• As news correspondents we used the BBC Arabia, AFP and NNA as resources to get data & news
• fact-checking the information given to you by a source
• We were able to create our own contacts database and sources for use in future stories
• this job has given me the ability to acquire new skills in the journalistic domain as well as practice the theoretical face we acquainted through academic years
Lebanon
• Interviewed people in a range of different circumstances, the doctor that brings the topic from his perspective, the eyewitness that only reflects what he saw, the governmental contact that reflects the general concept of the topic from authority perspective as well as the criminal or the maltreated person himself
• Built contacts to maintain a flow of news such as specialized doctors, close cases to the topic I worked on (refugees, penitentiary contacts, governmental contacts as well as social contacts & Eyewitnesses)
• Sought out and investigated stories specifically social related topics in Arabic
• Attended a variety of events, business events & Human rights related conferences
• Covered breaking news stories such as the crime of selling new born babies in Baalback - Lebanon in 2009
• Produced clean copy according to the newspaper's house style
• Adhered to strict deadlines
• Created and maintained public awareness of organizations' policies and actions
• Fostered good community relations, such as relations in the educational sector & auto market sector
• Facilitated communications within the organization between employees and management
• Conducted research (for example, public opinion and attitude surveys) and communicated results
• Identified the interests and concerns of key groups the organization serve
• Managed issues that relate to the organization
• Provide consultative services to management to facilitate communications with target groups
• Responded to information requests from the public
• Handled some clients profiles specially in the educational & auto market domain to advertise our magazine & be able to sell advertisements inserted on a monthly or yearly basis
