Technical Support Manager - Automotive Services Segment
EPPCO
Total years of experience :34 years, 6 Months
Head of technical & training department - automotive services segment.
Taking over GM duties when he's a way from office, the same time working as GM for aftersales operations for Porsche, Ford & Hyundai brands.
Aftersales Manager (Service & Parts) for North American brands GMC, Cadillac, Hummer, Chevrolet, Opel & ACDelco.
Aftersales manager (service and parts) for Peugeot, Mazda, Iran Khodro & Geely
Training Manager for all Africa & M/East area, in-charge of all training operation and following implementation of training plan made by maker. Also conducting training courses (Technical & non technical) for all service and sales staff.
Warranty Manager.
Technical & Quality Manager.
Service Manager - Sharjah Bracnch.
Service Manager for Ford & Suzuki vehicles
Spare Parts Manager for Deawoo & ASIA vehicles.
Start as Trainee Manager, follow the training plan set by the Group SVC Manager to spend some time in workshop sections, reception, spare parts, warranty, office daily jobs, reporting procedures...etc. Took over reception manager job - Lexus on July 1990,
Mechanical engineering Bachelors in thermal powers and internal compustion engins