Brand Assistant HRD Manager
Kuwait Food Company (Americana)
Total years of experience :24 years, 6 Months
1) FacilitateTrainingsessions for above store management level.
To link between corporate human resources development strategic objectives execution and units performance through HRD attributes.
1) Building People Capability:
• Increase management team productivity through conducting store management and above store management training and development programs.
• Conduct monthly restaurant review program audits.
• Train & enhance management technical skills.
• Enhance in-store crew training system.
2) Staffing:
• Implement Bench planning system which will increase internal mobility.
• Conduct in store visits to ensure efficiency of crew members and management team in terms of knowledge, skills and ability before promotion.
3) Building the Right Culture:
• Conduct, analyze and follow up voice of the team surveys.
• Enhance hospitality programs.
• Improve the employees’ moral through implementing various reward and recognition programs.
• Create a motivational environment.
4) Driving Organizational effectiveness:
• Enhance performance management for crew members and restaurant Management members.
• Collect data for bonus system and discuss results with district managers.
5) Business Development:
• Launch new products for Hardee’s.
• Prepare and evaluate training restaurant readiness for training process.
1) To manage operational performance in organization unit in terms of training, local store marketing and controlling profit and loss statement.
2) To train newly promoted management team.
3) To set yearly sales and controllable cost which will help the organization to maximize sales and minimize costs.
1) To analyze profit and loss statement.
2) To train crew members on monthly basis.
3) To conduct local store marketing.
4) To order franchised products according to stock par level system.
• Graduation Project: Bahrain Financial Market, Grade Very Good. Courses Attended: • Basic Management Training. (Hardee’s CKE Restaurants/2000) • Hardee’s Stars school program. (Hardee’s CKE Restaurants/2001) • Human resources and training tool kit. (Americana/2003) • Bench Planning Course. (Americana/2003) • High Impact Coaching. (YUM International/2004) • Essentials Of Management. (Hardee’s CKE Restaurants/2004) • Train The Trainer. (Americana/2006) • Safe at the Plate. (SAP) (Hardee’s CKE Restaurants/2006) • Advanced Management Training. (Americana/2007)