Senior Credit Life Operation
Pharaonic American life Insurance Co
Total years of experience :16 years, 7 Months
• Pharaonic American life Insurance Co. - ( MetLife Alico) from ( March 2008/Present)
Responsible for premium billing issuance and update all related reports/reconciliations process.
Handle all premium posting & collection reports with accounting departments.
Responsible for all CL life reporting figures in ledger and reconciliation with finance unit.
Develop and implement daily and/or monthly analytical and MIS reports (i.e.: commission reports, planning / budget reports)
Responsible for all documentation filing in policy file (UND decision / Technical notes / KYC / Contract / Endorsements …. Etc.)
Coordinate in the renewal assessment procedures with regional team and customer.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Conduct market surveys for gathering information about customers’ choices and preferences regarding insurance products and ongoing market trends in insurance industry
Prepare the first Individual Underwriting for credit life underwriting.
Manage all customers’ medicals in Alico’s medical network.
Job title
• Junior Car Insurance Specialist
Monitored insurance claims to ensure they are settled equitably for both the customer and the insurer.
Sought out new customers and develop clientele by networking to find new customers and generate lists of prospective customers.
Performed policy issuance and policy renewals.
Ensured that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
Investigate claims for loss and calculated how much the insurance company has to pay to the insured party.
Interviewed witnesses, took some pictures of the damage and consulted with architects, lawyers and engineers before negotiating a settlement.
Gathered all kind of information (hospital records, licenses, statements.)
Scheduled methods of payments (monthly installments).
Estimated losses and damages in order to determine how much money the insurance company has to reimburse.
- Bachelor of Information System IT - 2006 .ITA Thebas Academy, EGYPT Major: Information System – IT Project: Design web page about touristic places in Egypt (Grade: Excellent) - Office (98/2000/2003/XP), Network, Hardware ICDL Certificate – Oracle Database 10g Administration Workshop Oracle Certification DBA Technical Expertise System: Windows (98, XP), Windows (2010), DOS Language & Database: HTML, Microsoft SQL server, Oracle report builder, introduction about PL