International Certified Trainer
Freelancers (Self Employed)
مجموع سنوات الخبرة :31 years, 6 أشهر
Training employees of private companies on the how of operating in the field of hotel and restaurant management. and the art of cooking, Teaching food and beverage management and hotel management teaching as well, Writing complete feasibility studies
for Hospitality projects.
•Operating a Chinese Restaurant. Madinah From 1/1/2010 to 31/12/2010
•Opening new pizza store. From 1/1/2010 to 11/7/2010
•Managing Director Wall Street Institute School of English Madinah branches from 01/6/2008 till 30/9/2009.
•Consultant & Director of Private office of Her Royal Hence the Spouse of Madinah Governor Prince Abdulaziz bin Majid from 16/7/2007 till Now.
•Managing the Private office of Madinah Governor Palace for HRH Prince Abdul-Aziz bin Majid and the Royal Family From 23/01/2006 till 16/7/2007.
•Marketing, Management for a well known Roasteries company from 1/2/2006 till 30/9/2006.
•Marketing & Sales for (Korloff, Romanson and Winner) product watches…etc in the Western region of Saudi Arabia.
•Managing and operating a number of Cafeterias and restaurants in the Western region of Saudi Arabia.
•Consultant and operation for the 4 star Jeddah Orchid hotel with direct supervision of operations, executing the highest measures of customer service and quality.
For organizational and operating of business giving administrative instructions and data to all executive managers to produce results as well to all restaurants mangers thru clarification and instruction of the systems and the changing operational programs for their execution to insure service to all guest, with of all executive managers and their staff for the preservation of quality and service with the development of the personal and administrative skills thru training, guidance and follow-up for offering profitable revenues.
Managing and operating of All Subway restaurants in the Madinah region of Saudi Arabia.
Human Resource and staffing and training.
Teaching Principal of Management.
Teaching H.R. Management.
Teaching Office Management.
Teaching F&B Operation
A government division working side with the ministry of health to regulate health related practices in Saudi Arabia Which my achievements was Developing new government standards of service. and Improving operating skills of all personals.
Teaching F&B Operation management.
Awni & Bashar Shaker Co. the owners and operators of Pizza Hut & Popeye’s in Jeddah with more then 800 employees and rising sales, they are the leaders in fine dining in Saudi Arabia.
Achievements
· Maintaining standards of quality, customer service.
· Improving operating skills.
· Reorganized and operated new sales & shift plan system that provided increased information in half the time.
· Managed and supervised more than 800 employees.
· Motivates staff to work hard and take pride in their job.
Wendy's International, Inc. is one of the world's largest restaurant operating and franchising companies with more than 9, 200 total restaurants and quality brands Wendy's Old Fashioned Hamburgers is the third largest quick-service hamburger restaurant chain in the world, with 6, 481 restaurants in the United States, Canada and international markets. Founded by Dave Thomas in 1969- Wendy's Old Fashioned Hamburgers, Tim Horton's and Baja Fresh Mexican Grill. The Company invested in two additional quality brands during 2002 - Cafe Express and Pasta Pomodoro. they are the leaders in being the employees choice & the company was rated number one in 2004.
my achievements
· Developing new standards of quality and customer service.
· Improving managerial skills.
· Operated shift plan system.
· Integrate practices and technology of Wendy’s concepts & ideas
· Training, energizing, motivating, new managers.
Pizza Italia is one of the growing independent pizza companies in the southwest of The United States using only fresh ingredients and baked with home style taste no wonder is growing, with employees in mind they reward staff with stock share and it has more than 200 employees at that time and rising.
My job Description at Pizza Italia entailed an CEOperating Manager, Direct supervision of all operations to Maintains the highest standards of quality, customer service, and leadership.
Doctorate of Business Administration correspondence in Customer Service, Trinity Collage & University – USA, Dover, Delaware (Apr 2002)
Masters of Business Administration correspondence in Hospitality Management, Trinity Collage & University – USA, Dover, Delaware (Aug 1999)
Hotel / Restaurant Management Diploma, I.C.S International School of Hospitality – USA, Scranton, Pennsylvania (Aug 1996)
Bachelors in Marketing with honor, Trinity College & University – USA, Dover, Delaware (Jun 1994)