walid esayed, مدير مطعم

walid esayed

مدير مطعم

اتلانتس

Location
Kuwait - Hawali
Education
Bachelor's degree, Arabic
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

مدير مطعم at اتلانتس
  • Egypt - Cairo
  • January 2016 to February 2020

* Budget administration * Revenue generation
* Staff development * customer service
* Team leadership * key relationship management
* Inventory and supply * cost control *The ability to work under pressure and multitasking

General Manager at Atlantis
  • Egypt - Cairo
  • February 2016 to January 2020

-Opening and general manager at

In charge
  • January 2013 to January 2015

of menu planning for regular and normal guest for rotational menu and adapting guest request.
Menu pricing according to suppliers costs. Market targets and location.

Floor manager at TGI FRIDAYS
  • United Kingdom - London
  • January 2008 to January 2013

*Lead the floor team to ensure the store is operating an efficient, safe and legal manner and offering *excellent customer service.
*Organizing the weekly staff Rota.
*Liaising with customer and addressing any issues they raise.
*Creating a fun and inspirational in store atmosphere that encourages customers to shop at the store.
*Setting team targets and charring morning meeting.

Restaurant Floor Manager at TGI FRIDAYS Sharm El Sheikh
  • Egypt - Sharm el Sheikh
  • August 2006 to January 2008

Ensuring the highest standers of F&B service.
*Monitoring sales KPIs and achievements
*Sales target achievement
*Keeping control of cost.
*Ensuring health and safety and also hygiene procedures and standard are maintained.
Responsible for train and develop restaurant staff.
Dealing with and solving guest complains.
Maximizing all business opportunities to drive sales.-Communicating with all my team members to ensure F&B efficient service.
Overseeing guest booking and reservations.
Store training manager
Ability to create atmosphere and be inspirational host.

-N.S.O and

Education

Bachelor's degree, Arabic
  • at Cairo University
  • March 2020

in

Specialties & Skills

Restaurants Management
Customer Service
BUSINESS ANALYSIS
FORECASTING
TRAINING
COMMUNICATION SKILLS
DECISION MAKING
MANAGEMENT
MARKETING
LEADERSHIP

Languages

English
Expert

Training and Certifications

experience certificate (Certificate)