Total Years of Experience: 23 Years, 10 Months
September 2020
To Present
Implementation Specialist
at Cloudberry Solutions
Location :
United Arab Emirates - Dubai
Effectively assess the business requirements, mapping and supporting ERP Real Estate Software (Yardi System)
for Commercial and Residential.
o Assist in gathering all the required information and data from the Business Users regarding the
business cycle(s)
o Assist in the discussions with the key user(s) on the details of the required deliverables following the
recommended solution
o Act as first-line support to the business user (Leasing Team and Finance Team)
o Responsible for the data migration and ETL upload for all modules.
o Follow up with Yardi Project Manager to report status and progress to management and,
stakeholders.
o Responsible for developing, testing and, finalizing Yardi correspondent and custom reports.
o Update existing workflows in addition to creating new workflows based on business user’s new
requirements
o Responsible for Yardi System administration and user security (permissions) as per approved
security matrix
▪ Lead Implementation to enhancement business and motivate the required changes of the projects.
▪ Follow up on project delivery and examine system design and Perform (UAT) User Acceptance Testing.
▪ Skillfully create required documentation and process design charts
▪ Specify customization requirements and assist with systems development.
▪ Monitor, administrates, and troubleshoots systems and business applications.
▪ Imparted training to the end-user on means of operating the implemented system
▪ Conduct post-project evaluations to ensure that systems implemented are operating effectively and providing the
services required by users.
▪ Assist with end-user system updates and monitoring Including Patch management
▪ Assist with data storage architecture
for Commercial and Residential.
o Assist in gathering all the required information and data from the Business Users regarding the
business cycle(s)
o Assist in the discussions with the key user(s) on the details of the required deliverables following the
recommended solution
o Act as first-line support to the business user (Leasing Team and Finance Team)
o Responsible for the data migration and ETL upload for all modules.
o Follow up with Yardi Project Manager to report status and progress to management and,
stakeholders.
o Responsible for developing, testing and, finalizing Yardi correspondent and custom reports.
o Update existing workflows in addition to creating new workflows based on business user’s new
requirements
o Responsible for Yardi System administration and user security (permissions) as per approved
security matrix
▪ Lead Implementation to enhancement business and motivate the required changes of the projects.
▪ Follow up on project delivery and examine system design and Perform (UAT) User Acceptance Testing.
▪ Skillfully create required documentation and process design charts
▪ Specify customization requirements and assist with systems development.
▪ Monitor, administrates, and troubleshoots systems and business applications.
▪ Imparted training to the end-user on means of operating the implemented system
▪ Conduct post-project evaluations to ensure that systems implemented are operating effectively and providing the
services required by users.
▪ Assist with end-user system updates and monitoring Including Patch management
▪ Assist with data storage architecture
December 2018
To September 2020
ERP APPLICATION SPECIALIST
at Al Futtaim Group Real Estate LLC
Location :
United Arab Emirates - Dubai
January 2017
To July 2018
Application Manager / Project Manager
at Marakez
Location :
Egypt - Cairo
♣ Lead and manage multiple complex and strategic projects through on-time delivery.
♣ Effectively assessed the business requirements, mapping and supporting ERP Real Estate Software (Yardi System).
o Assist in gathering all the required information and data from the Business Users regarding the business cycle(s)
o Assist in the discussions with the key user(s) on the details of the required deliverables in accordance to the recommended solution
o Follow up with Yardi Project Manager to report status and progress to management and, stakeholders.
o Work with Yardi development team to test and finalize correspondent and custom reports
o Act as first line support to the business user (Leasing Team and Finance Team)
o Update existing workflows in addition of creating new workflows based on business user’s new requirements
o Responsible of Yardi System administration and user security (permissions) as per approved security matrix
♣ Significantly led the planning and executing of projects
♣ Effectively monitored and controlled the project milestones and risks
♣ Managed the resources in the projects and lead projects to successful completion.
♣ Experience working on change management aspects of projects to ensure proper adoption of solutions, including communication and training plans.
♣ Assist with end user system updates and monitoring Including Patch management
♣ Assist with data storage architecture
♣ Specify customization requirements and Assist with systems development.
♣ Imparted training to the end user on means of operating the implemented system
♣ Monitors, administrates and troubleshoots systems and business applications.
Conduct post project evaluations to ensure that systems implemented are operating effectively and providing the services required by users.
♣ Effectively assessed the business requirements, mapping and supporting ERP Real Estate Software (Yardi System).
o Assist in gathering all the required information and data from the Business Users regarding the business cycle(s)
o Assist in the discussions with the key user(s) on the details of the required deliverables in accordance to the recommended solution
o Follow up with Yardi Project Manager to report status and progress to management and, stakeholders.
o Work with Yardi development team to test and finalize correspondent and custom reports
o Act as first line support to the business user (Leasing Team and Finance Team)
o Update existing workflows in addition of creating new workflows based on business user’s new requirements
o Responsible of Yardi System administration and user security (permissions) as per approved security matrix
♣ Significantly led the planning and executing of projects
♣ Effectively monitored and controlled the project milestones and risks
♣ Managed the resources in the projects and lead projects to successful completion.
♣ Experience working on change management aspects of projects to ensure proper adoption of solutions, including communication and training plans.
♣ Assist with end user system updates and monitoring Including Patch management
♣ Assist with data storage architecture
♣ Specify customization requirements and Assist with systems development.
♣ Imparted training to the end user on means of operating the implemented system
♣ Monitors, administrates and troubleshoots systems and business applications.
Conduct post project evaluations to ensure that systems implemented are operating effectively and providing the services required by users.
October 2015
To January 2017
IT Manager
at FAS Construction
Location :
Egypt
Egypt Projects
Major Contributions:
•Significantly manage the entire IT infrastructure of the organization and its subsidiaries.
•Install, configure, test and maintain operating systems, application software and system management tools managed the resources in a project and lead the project to successful completion.
•Design infrastructure and manage company data centre
•Diagnose hardware and software problems, and replace defective components
•Perform data backups and disaster recovery operations together with all documentations needed.
. Manage and run daily operations of the IT department
. Walk the users through the problem-solving process.
. Provide accurate information on IT products or services.
Major Contributions:
•Significantly manage the entire IT infrastructure of the organization and its subsidiaries.
•Install, configure, test and maintain operating systems, application software and system management tools managed the resources in a project and lead the project to successful completion.
•Design infrastructure and manage company data centre
•Diagnose hardware and software problems, and replace defective components
•Perform data backups and disaster recovery operations together with all documentations needed.
. Manage and run daily operations of the IT department
. Walk the users through the problem-solving process.
. Provide accurate information on IT products or services.
October 2009
To October 2015
IT Manager
at Egyptian Centres
Location :
United Arab Emirates
Contributions:
•Diagnose hardware and software problems and replace defective components.
•Perform data backups and disaster recovery operations together with all documentations needed.
•Diagnose hardware and software problems and replace defective components.
•Perform data backups and disaster recovery operations together with all documentations needed.
June 2007
To October 2009
IT Manager
at Travel Zone Tourism
Location :
United Arab Emirates
the implementation of the internal network of the Billy Beez Park inside the Mall of Arabia - Egypt.
•Design the Domain server in the park and setup the security system for computers and staff.
•Training staff of the Computer Department and supervising them.
•Design the Domain server in the park and setup the security system for computers and staff.
•Training staff of the Computer Department and supervising them.
January 2005
To June 2007
Network and System Administration
at Egyptian Arab Land Bank
Location :
Egypt - Cairo
♣ Building the Network and Security system consisting of 18 computers and remote connection with server and head office.
♣ Designing and Managing the Domain Server (Using Windows 2003 Server).
♣ Designing and managing the DHCP Server.
♣ Creating and managing users in the Domain (Creating the users groups and give the permissions for the groups and users).
♣ Network troubleshooting (Using MS Windows 2003 tools).
♣ Installing and updating programs.
♣ Supervising the IT team in the branch which consisting of 5 employees.
♣ Generating regular employee performance reports.
♣ Building Database schema and scripts using the following:
o Oracle Database V (7, 8, 8i, 9i).
o SQL and PL/SQL … Scripts, Triggers, Procedures.
♣ Developing applications using the following:
o Oracle Developer 2000, 6i.
o Using Oracle database and developer under UNIX and windows operating system.
o Programmed many programs using oracle database and developer.
o Designing and managing the DB.
o Export and Import data.
o Designing forms and reports and menus.
♣ Designing and Managing the Domain Server (Using Windows 2003 Server).
♣ Designing and managing the DHCP Server.
♣ Creating and managing users in the Domain (Creating the users groups and give the permissions for the groups and users).
♣ Network troubleshooting (Using MS Windows 2003 tools).
♣ Installing and updating programs.
♣ Supervising the IT team in the branch which consisting of 5 employees.
♣ Generating regular employee performance reports.
♣ Building Database schema and scripts using the following:
o Oracle Database V (7, 8, 8i, 9i).
o SQL and PL/SQL … Scripts, Triggers, Procedures.
♣ Developing applications using the following:
o Oracle Developer 2000, 6i.
o Using Oracle database and developer under UNIX and windows operating system.
o Programmed many programs using oracle database and developer.
o Designing and managing the DB.
o Export and Import data.
o Designing forms and reports and menus.
January 2000
To January 2005
Developer
at Egyptian Arab Land Bank
Location :
Egypt
Contributions:
•Building the Network and Security system consisting of 18 computers and remote connection with server and head office.
•Programming and Developing Finance and HR solution using Oracle 9i Database and Oracle Developer V6i applications, e.g.:
•Loans System (Private Loans program for Heliopolis Branch have a database with the branch customers and the loans details to print out some special data for the branch).
•Human resource system (Private program for Heliopolis Branch have a database with the branch employees and make a regular report about them).
•Insurance system (Private program for the insurance company which working with Heliopolis Branch only have a database about each company and this program have a data link with the Loans System.
•Salary system (Programmed a part which response of the branches salary and the monthly bounce).
•Inventory system (Privet program for Heliopolis Branch have a database for the branch inventory and have a report for the users about what's available and what the branch need for this year).
•Planning the local network (LAN).
•Connecting between the server and the clients through the router and the switches in the same branch and between the branch and the main branch.
•Building the Network and Security system consisting of 18 computers and remote connection with server and head office.
•Programming and Developing Finance and HR solution using Oracle 9i Database and Oracle Developer V6i applications, e.g.:
•Loans System (Private Loans program for Heliopolis Branch have a database with the branch customers and the loans details to print out some special data for the branch).
•Human resource system (Private program for Heliopolis Branch have a database with the branch employees and make a regular report about them).
•Insurance system (Private program for the insurance company which working with Heliopolis Branch only have a database about each company and this program have a data link with the Loans System.
•Salary system (Programmed a part which response of the branches salary and the monthly bounce).
•Inventory system (Privet program for Heliopolis Branch have a database for the branch inventory and have a report for the users about what's available and what the branch need for this year).
•Planning the local network (LAN).
•Connecting between the server and the clients through the router and the switches in the same branch and between the branch and the main branch.
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