Organizational Effectiveness Senior Director
Alkhorayef Group
Total years of experience :20 years, 10 Months
Managing 4 teams as follows (Total rewards, Performance management, Change management, and Talent management
team)
Assessing the current HR capacity, undertake process assessments of the HR operations and identify system improvements ·
Forecasting HR requirements and needs for the future based on the strategic goals of the organization ·
Conduct Gap analysis to identify HR practices that could be improved or new practices needed to support the group capacity to move forward ·
Developing HR strategies to support organizational strategies like (recruitment strategy, training strategy .total reward strategy, Outsourcing strategies …etc.) ·
Provide guidance in setting the HR strategic direction for Alkhorayef group ·
Develop and ensure a successful of implementation of the HR business plan ·
Identify initiatives to drive HR transformation across Alkhorayef ·
Continually seek opportunities to optimize human resources and identify new HR initiatives.
Translate new HR initiatives into HR programs and projects
Lead HR programs and projects which contribute to the building of human resources within AlKhorayef including scoping,
designing and implementing HR strategic projects
Establish HR operating model to draw the relation between group HR and HR departments in AlKhorayef subsidiaries
Develop KPIs for HR dashboard and HR performance reporting.
Providing leadership in developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.
Provides strategic leadership by articulating Human Resource needs and plans to the executive management team, shareholders and to the board of directors.
Summary about El-Ajou Group of Companies:
El-Ajou group consists of several companies specialized in Medical equipment (El-Jeel medical company) and office equipment (El-Ajou trading company), provides integrated business solutions to both the public and private sectors. It gained partnership with Multi-national companies in the fields of archiving, audio visuals, office equipment (Canon), business solutions and Medical equipments
Conducting several projects as a Project Manager/ Project Consultant/ project team member in the fields of HR, OD, training & development
My focus & experience covers the following 5 areas
training & development/ Capabilities development
Talent Management
Performance Management & Reward
Driving Efficiency & Effectiveness (Policies & Procedures)
Creating a winning culture
Under Each area, several initiatives, programs, and projects, have been undertaken as a task owner, As Summarized in the following table
• Throughout my role as OD Manager I have been key to: Develop and maintain the strategies, processes and framework necessary to deliver a robust and an effective Performance Management System, compensation and benefits system, competency framework projects, training needs analysis, HR Policies & procedures, Employee handbook, Training policies and procedures and induction program
Responsible about 3 main areas:
1. HRD: Human capital development, performance improvement, Training, Learning …etc
2. HR project & ER:HR initiatives & Employee relation
3. OD: Organizational Development & Change Management
Summary about Basamh Group:
Basamh is one of the largest FMCG players in Saudi Arabia. It distribute Nestle, Goody, and some other premium brands in Saudi Arabia
Summary about Leading Point:
Leading Point Management Services Company, is a UK based consulting firm serving external clients in the Middle East, providing them with latest tools and techniques to boost performance, productivity and efficacy, and on the same time provide consultancy service for Basamh group
(Basamh group is in partnership with Leading Point in KSA)
Key achievement
Design, Implement, and Manage different organization development & HR initiatives including but not limited to Organizational Structuring/ Restructuring, Job Description Cards, Authorities and Responsibilities Matrices, Compensation and Benefits System, Performance Appraisal System, Motivation and Incentives System, Recruitment and Selection System, Training and Development System, succession plans as well as career plans and Work Load Assessment….. etc (as mentioned above in the table ) for External & Internal Clients:
The Clients That Have Been Dealt With In the Field of consultation:
ZFP, Waqaya , Bagri group, SMFF ILS, SFS MHS MAX andMSCO
• Design & provide induction& orientation training program (we called this program big brother) to the new employees
• Establish Sales Training Academy for all sales force staff and deliver all sales Academy courses
• Establish Supervisor Training Academy for all supervisor staff and participate in delivering some programs
• Design and develop learning & leadership Training Academy for branches managers
• Conduct training needs assessment and identify the training gaps on 3 levels : job, individuals, and organization for 5 companies of BTC group Using several assessment tools kike questionnaire, observation, Interviews, focus groups, questionnaires psychometric style tests, task analysis, surveys, competency based TNA
• Design and develop full training packages in the following areas : sales, soft skills, leadership, management, self improvement, which including participant workbook, trainer manual, PowerPoint slides, exercises and activities, Session Plan games, role-plays, case studies, flash card, pre/post course test, course outline for using it on advertizing, multimedia and multimedia visual aids
• Develop the strategic plan for the Basamh Training Center.
• Deliver group and individual instruction and training covering a range of technical, operational, soft skills, management skills, leadership skills training programs to Basamh staff.
• Handling all communications and agreements with different training suppliers
• Measuring the effectiveness of sales training programs by using the 4 level of Kirkpatrick Model
• Measure ROI for many training programs that conducted for Basamh group staff
• Identify the training gaps and develop policies and procedures to fill theses gaps.
• Recommend appropriate resolutions to employee relations problems.
• Coordinate with Corporate sales training department and serve as a resource for the field force on various topics
Trained more than 3000 trainees
Designed and conducted the following training courses
• Time & territory Management
• Training Need Assessment Workshop
• Training evaluation from reaction to ROI
• Fundamentals of Professional Selling
• Creative Selling skills
• Handling sales objections
• Versatile sales person
• Personality types by using MBTI
• Social styles (DISC)
• Excellence in customer service
• How to motivate your team and build loyalty
• Six thinking hats
• Leading Effective Meetings
• Innovation and Creativity: Unleash Your Potential
• Thinking skills by using CoRT tools
• Responding to Conflict: Strategies for Improved Communication
• Creative Problem Solving And Decision Making
• Team-Building Skills
• Leadership Skills
• Change management
• Personal planning :vision & mission
• Supervisor between motivation & assertiveness
• One Minute call (flash calling)
• How to write visibility study
• Sales Planning
The Clients That Have Been Dealt With In The Field Of Training
• The Saudi Arabia National Guard (SANG)
• Saudi Electricity Company
• Merck Pharmaceutical corporation
• Al-Quds Open University
• Technical college
• MHS (Almotabaqany for healthcare service)
• Professionals Institute For Training And Development
• Success Technique Center For Training And Development
• Al-Asr Center For Training And Consultation
• The Smart Idea Training Center
• Innovative solution for training
• SAP center for accounting &training
• Al-Zahed Company For Cars
• Al-Harthy International For Exhibitions & Conferences
• Al-Batargy For Medical Necessaries
• Al-Aqsa Schools
• SALAMA (Saudi IAIC Cooperative Insurance Company )
• WAMY (World Assembly of Muslim Youth)
• Alwatan techniques company (WATCO)
The Clients That Have Been Dealt With In The Field of consultation
ZFP, Waqaya Takaful for Insurance Company, Bagri group, SMFF, ILS, Goody, SFS, MHS, MAX and MSCO
Key achievement :
• Conducted several training courses and workshop inside the company
• Established network of relationship with key accounts (big hospitals)
• Assists in the implementation of company marketing plans as needed.
• Develops annual business plan in conjunction with sales manager, which details activities to follow during the fiscal year, which will focus the sales associate on meeting or exceeding sales quota.
Key achievement :
• Achieved the yearly sales, distribution and marketing goals as well
• Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors.
Completed and attended more than2000 training hours Human Recourses Management (100 Hours) Creative Training Train The Trainer Course (12 Days-59 Hours) Preparing Newscast Reports Identification And Analysis Of Training Needs Training Evaluation From Reaction To ROI Performance Management 'Certified' Trainer In Thinking Skills Development Course ( 3 Weaks-75 Hours) Steps To Power And Dynamic Presentation Thinking Skills By Using Cort Tools The Speed Reading Phptoreading PMP (35 Training Hours) A Waken The Giant Within Diploma In N.L.P Team Building Strategies By Using Gung Ho Method Discover Your Self Personality Type (MBTI) Basic Selling Skills Advanced Selling Skills Group Meeting And Presentation Skills Leadership And Team Building Communication Skills Strategic Marketing Management Marketing Research And Effective Planning Time Management C.R.M A Practical Guide For Improving Communication And Your Relationship With Your Wife Negotiation Skills Dynamic And Spirit Of Teamwork Creativity Building How To Manage Your Financial Life Successfully Writing Skills For Journalist Training Needs Analysis Life Script Drawing Key Account Management 360 C Evaluation Category Management Customer Service Self Esteem Presentation Skills The Seven Habits Of Highly Effective People Thinking Styles (Herman Indicator ) Family Dialogs Teenager's Breeding Investment Decisions Intensive English courses with very good grade English language mind map new methodology Microsoft office -------------------------------------------------------------------------------- March 1999: MEDICAL COURSES, Saudi Arabia Certification/diploma Antibiotic scientific course Analgesics New treatment for type 2 diabetes management of hypertension Beta blockers in management of hypertension Glucophage background and other
Professional Qualification • Certification in Human Recourses Management (100 Hours) from SHRM • Certified' Trainer from INTRC (International Training & Development Academy) UK • Certified' Training Needs Analyst from INTRC UK • 'Certified' Trainer in thinking skills development from Jeddah science &technology center. • 'Certified' Trainer in thinking skills development from (With Us Center ) center. • Certification in Creative Training from Dr. Tariq swedan • Certification in speed reading from Tony Buzan • Certification in photo reading from Paul R. Scheele • Working on PHR qualification