وليد محمد

- Directs, supervises and participates in system development investigations and modification activities in assigned areas of Kuwait Airways operation. Carries out technical evaluation of new systems' packages, performs detailed systems modifications, and directs the work of Systems Analysts and System Developers engaged in such work. Carries out feasibility study for system applications, prepares detailed project plans and follows through implementation of project.
- Assessing and mapping network requirements and translating these requirements into techno-functional specifications, custom designing solutions and troubleshooting for networks following the best practices.
- Manages intranet SharePoint design, configuration, deployment, administration and troubleshooting.
- Taking managerial roles in business projects and Airline projects (AIMS Operations Control & AIMS Crew Management).

- Projects:
- Data Validation Manager in Amadeus Altea PSS Migration Project in Kuwait HQ, Deployment Manager in Amadeus Altea PSS Migration Project for Kuwait out stations, overall budget (6, 500, 000.00 USD)
- Deployment Manager in Operations Control migration & Project Manager for Crew Management Project, overall budget (2, 000, 000.00 USD)

- Responsible for the Intranet of Kuwait Airways hosted on (SharePoint server) & assists in directing projects work carried out within project teams and ensures all tasks is in accordance with standard procedures and job specifications. Includes directing or participating in designing and testing logic, testing, maintaining and modifying existing projects to ensure efficient operation and reflecting user needs. Ensures that all relevant documentations are produced within areas of responsibilities.
- Provides Microsoft Office training for Kuwait Airways employees.
- Microsoft advisor (Microsoft Infrastructure & licenses, Windows Server, SharePoint Server).

IT consultant & Trainer for Microsoft, Cisco, CompTIA and cloud computing, carried out multiple duties such as:

- IT consultant:
- Meeting clients to define requirements.
- Working with clients to define project scope.
- Planning timescales and the resources needed.
- Clarifying client's system specifications, understanding their work practices and the business type.
- Defining software and network requirements.
- Analysing IT requirements within companies, presenting solutions, giving independent and objective advice on the use of IT.
- Developing agreed solutions and implementing new systems.
- Purchasing software.
- Designing, testing, installing, monitoring & troubleshooting new systems.
- Preparing documentation and presenting progress reports to customers.
- Organizing training for users and other consultants.
- Identifying potential clients and building and maintaining contacts.
- IT Trainer:
- Carrying out training needs analyses.
- Defining the skill sets needed to perform different roles.
- Carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels.
- Designing training programs appropriate to the skills needed.
- Developing an appropriate activities.
- Ensuring the learning environment and resources support learner needs.
- Designing course materials.
- Preparing the learning environment and resources.
- Delivering training programs in formal or online.
- Supporting and coaching learners using learning technologies to deliver skills.
- Evaluating the effectiveness of training programs and learning outcomes.
- Communicating with partners to fulfil the skills needs of an organization.
- Customers:
- ICRC International Committee of the Red Cross
- Kuwait Petroleum Corporation
- Kuwait Oil Company
- Kuwait National Petroleum Corporation
- Kuwait Oil Company
- Gulf Bank
- National Bank of Kuwait
- Burgan Bank
- Council of Ministers
- Projects:
- Training and consultancy for United States Army (Camp Arifjan- Kuwait), overall budget (3, 400, 00.00 USD)
- Training and consultancy for The Central Agency for Information Technology (CAIT) (3, 000, 00.00 USD)

Broadcast & Operator Engineer, preformed multiple tasks & duties by dealing with:
- Software:
- Pebble Beach Systems client, product: Neptune 3.8 SP5.
- App Center K2-SD-04 from Grass Valley.
- App Center Turbo from Grass Valley.
- NEXIO Playlist Software.
- Hardware:
- Harris Transmission Servers HDX3600 & its Peripherals (Panacea Small-Scale Routing, (B46G Junger) level magic digital audio leveller, X75 Multiple Application Platform, NEO Leitch Advanced Application Modular Platform).
- On-air Graphics Inscriber RTX NET.
- Other projects:
- Contributed in reinstalling the whole broadcasting system for Modern Sport 2 Channel.
- Monitoring video and audio signals and adjusting both to make sure that the signal is clear.
- Install and troubleshot media and broadcast hardware and software systems.
- Switching broadcast signals between studios, Master Control Room, and the Outer Broadcast

- Coordinate and communicate with operations, sales, account and human resources managers for effective progressive reports.
- Planning and coordinating with management, sales and marketing plans.
- Technical service support & attending customers calls.
- Organizing daily schedules for staff.
- Study and analysing market prospects.
- Sales and marketing support.