Senior Information Security Officer
ITS
Total years of experience :23 years, 3 Months
-Develop and manage the information security program, including policies, standards and guidelines.
-Develop and manage the information classification process.
-Initiate, facilitate, and promote activities to foster information security awareness program with coordination the training department via training sessions and all available communication means.
-Advise managers and technical personnel regarding the implementation of the specific programs within their respective areas.
-Perform compliance activities to ensure the successful implementation of the program.
-Serve as a member of the technical advisory committee to evaluate new technology resources for program compliance
-Work with internal and external auditors and consultants on information security-related audits, risks, and mitigation efforts.
-Making use of all available resources and tools to continuously manage the risks for devices connected to the firm’s networks; identify and review security breaches and vulnerability issues regularly.
-Review and ensure the completeness of business continuity policies and procedures in addition to internal and external audits.
-Adhere to the established "and future" security policies, standards and procedures related to the protection of Xceed's information systems and assets.
-Understand and behave in accordance with the organizational work statement and the employee manual.
-Forecasting future service capacity requirements.
-Ensuring that capacity targets can be achieved at a reasonable cost.
-Assisting in the creation and review of new service level agreements.
-Improved alignment between business needs and IT resources by deriving IT service and capacity requirements from specified business requirements.
-Recognition and correction of shortfalls in the provision of the required levels of capacity and performance.
-To define the scope of the Change Management.
-Assume management responsibility for Business Contingency planning efforts with a major focus on assuring the adequacy of business unit contingency plans for critical business areas, functions and applications. To maintain continued operations, asset protection, and loss mitigation in the event of a disruption, coordinating activities of technology resources with the company’s business units and development groups, as required.
-Work with business unit management to enhance contingency plans, mitigating the effect of a technology system or application failure or problem. Key objectives are that business units can continue to manage the firm’s assets, satisfy our regulatory obligations, and maintain our presence in the market place.
-Provide direct communications between the BCP Project Team, Information technology Operations, Technology architecture and Engineering Systems, and Systems Application Program Management. Participate in appropriate business unit and development planning meetings and activities. Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues.
-Assist the department in enhancing; formalizing, and standardizing the business planning process, including forecasting and tracking mechanisms, across all business units, to facilitate timely accommodation of future company recovery requirements and opportunities.
-Perform all departmental administrative activities, including staff meeting attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation, and other activities, as assigned, in a timely manner.
-Provide Business Continuity Planning documentation and training to all employees having a need to understand the Business Continuity Planning process.
-Perform periodic reviews and exercise of established Business Continuity Plans and procedures, reporting findings to management and making recommendations for improvements as needed.
-Hands on troubleshooting, Backup and Recovery, Ticket pool management, Monitoring Data center systems and applications for health, Update and complete all sections of the daily report, Raking and Decommissioning systems, Escalate events, and maintain a constant state of readiness.
-Forecasting future service capacity requirements.
-Ensuring that capacity targets can be achieved at a reasonable cost.
-Assisting in the creation and review of new service level agreements.
-Improved alignment between business needs and IT resources by deriving IT service and capacity requirements from specified business requirements.
-Use of modeling tools and other capacity planning techniques.
-Recognition and correction of shortfalls in the provision of the required levels of capacity and performance.
-Problem and root cause analysis data provided by the IT support organization through capacity management tools and techniques.
-Establishment of a single point of responsibility for capacity planning in the Capacity Manager role.
-To define the scope of the Change Management
-Designing and implementing business continuity as well as high availability strategies.
-Evaluating alternative recovery and high availability technologies and proposing suitable options.
-Designing and implementing end-to-end corporate incident management, emergency response and business continuity processes.
-Developing emergency response plans and procedures.
-Defining team structures roles and responsibilities.
-Designing test plans and test scenarios as well as leading maintenance and exercise drills.
-Developing business continuity awareness programs and preparing the awareness material.
-Designing and developing business continuity evaluation and improvement programs/plans.
-Set up, maintain and troubleshoot Microsoft Windows desktop and notebook computers.
-Install and configure software
-Set up and configure printers, scanners, and other peripherals
-Document issue resolution using the help desk ticketing system (CA Service Desk)
-CA Service Desk Administrator.
-Maintain inventory of all hardware and software resources and parts (CA Service Desk CMDB)
-Maintain excellent communication with all end users and other members of the technology department
-Work with outside vendors as needed.
-Execute other assigned tasks as delegated by the Director of Information Technology.
Responsible to provide support in several areas of Information Technology including: hardware/software desktop sup-port, server administration, LAN/WAN connectivity, switching, wiring, remotes access, conducting backups and restoring data, performing diagnostics to help troubleshoot problems, installing and maintaining Microsoft based servers, and end-user support.
Responsible to provide support in several areas of Information Technology including: hardware/software desktop sup-port, server administration, LAN/WAN connectivity, switching, wiring, remotes access, conducting backups and restoring data, performing diagnostics to help troubleshoot problems, installing and maintaining Microsoft based servers, and end-user support.
CBCP (Certified Business Continuity Professional) from DRII.
Certified Internal auditor for BS-25999 (Business Continuity Standard)
Information Technology Infrastructure Library (ITIL) Foundation
Oracle Database 10g
Graduation project : Creating a Pharmacy Management Database Project Grade : Excellent