Business Development Executive
Al Qudra sports Management
مجموع سنوات الخبرة :12 years, 1 أشهر
• Strategize ways to build core business growth through research, analysis, and acquisition success through innovative ideas.
• Identify ways to build brand awareness through engaging campaigns that establish the company reputation, incite curiosity, and inform potential customers.
• Facilitate informative presentations to potential clients.
• Identifying and mapping business strengths and customer needs.
• Identifying the project's risk, and prepare a risk management plan, including risk response plans, and recommending actions to mitigate any unknown risks.
• Generating new business in collaboration with the team members for the Department of Education and knowledge.
• Performing variance analysis on the new projects' actual expenses, against budget and verifies the route cause of the variance.
• Support in writing business proposals and closing tenders with different organizations (Abu Dhabi Police, ADEK).
• Held a Consultation position for one year at Higher Corporation for Specialized Economic Zones
• Handling office on day-to-day operations, organizing travel, accommodation & transportation arrangements, and delegating work in MD’s absence.
• Managing and maintaining the physical office space including space planning, maintenance, safety, housekeeping, supplies inventory, equipment
• Building a rapport with clients, vendors, and project stakeholders both in person and in writing.
• Performing all the financial, budgeting, & procurement activities.
• Representing the Managing Director in different meetings and presentations related to projects.
• Supervising, mentoring, training, and coaching office staff, and delegating assignments to ensure maximum productivity.
• Overseeing special projects and tracking progress towards company goals.
Setup of the regional branch office for the Urban Land Institute, a global non-governmental organization
• Handling the Executive Director office on day-to-day operations
• General office management for the ULI branch in Abu Dhabi and supervision of all administrative functions (procurement, office movers and relocations, seating chart, and floor plans).
• Managed all vendor relationships IT, Communications, Security, and cleaning services.
• Identified vendors, interviewed vendors, reviewed vendor contracts, and all vendor invoices and payments.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Ensure a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
• Handling ULI MENA Petty Cash, Invoices, purchasing orders & reconciliations & Coordinating with the Finance Department in US head office regarding all the financial issues in the MENA region
• Writing reports for Executive Director, on financial information, staff performance, service development, and annual review
• Responding to customer inquiries and complaints
• Delegating work to staff and managing their workload and output
• Ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies
• Liaising with graphic designers, advertising agencies & web developers to promote the image of ULI in the UAE
• Developing, updating & expanding the ULI Membership Database which contains 36, 000 members worldwide
• Liaising, communicating and collaborating with government entities to collate needed information related to authorizations, contract attestation, legal registrations and documents, rules and regulations, and residency permits.
Event Management
• Managing all logistic aspects of planning and implementing all District Council events, including young leaders group events, with attendance of up to 400 people
• Interacting with ULI Members (36, 000 worldwide) to ascertain their precise events requirements
• Tracking & Monitoring the progress of each event on the MS project to ensure that deadlines are met & preparing reports for each event
• Budgeting and cost control for the events
• Establishing and managing service agreements
• Liaising and managin0g relationships with vendors, including printing companies, and design houses
• Corresponding with speakers, book accommodation and transport
• Coordinating venue management, caterers, stand designers, contractors, and equipment
• Negotiating competitive rates with hotels, airlines, vendors, and suppliers
• Coordinating suppliers, handling participants queries and troubleshooting on the day of the event to ensure that all runs smoothly
• Preparing delegate packs and materials for ULI workshops
• Managing and maintaining the Institute's events calendar in the Middle East and Northern Africa region
• Working closely with the Marketing department in the UK to ensure that all ULI events are up to date in ULI monthly magazine & website
HR Management
• Recruiting staff - this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates (Midlevel)
• Implementing & Updating the policies and procedures for Middle East Office as per UAE labor law by Coordinating with the HR department in the head offices in the US
• Drafting letters & Certificates to the staff (Arabic & English) & dealing with Life and Health Insurance issues
• Collecting all the required documentation and ensuring of all personnel files are updated & completed as per company policy
• Creating excellent Employee relations and ensuring that genuine concerns of employees are responded to in a timely and appropriate manner
• Contributing to the setup of the marketing department
• Researching, updating, and classifying a large direct marketing database
• Liaising with graphic designers, advertising agencies & web developers to promote IED in the UAE and abroad
• Executing direct Marketing campaigns including mass mailing, faxing and emailing, and updating the IED database management system with results for further follow-up by the sales team
• Preparing and circulating customer surveys and collecting feedback for market research purposes
• Assisting the Event Manager in the organization of events and meetings, including logistics, venue, AV requirements, meeting packs, etc.
• Conducting induction sessions for trainees.
• Interviewing trainees and evaluating their training needs.
• Leading the customer team & training them to deliver a high standard of customer services to the trainees.
• Coordinating with the program instructors to ensure the proper production of the program materials.
• Manage relationships with external vendors to ensure high quality and timely execution of marketing programs, and to ensure competitiveness.
• Implement tracking systems for online marketing campaigns and activities.
Project Management
- Developing Project schedules for 3 departments using Ms Project to manage various events and meetings, and to monitor the progress and implementation of their 2-year operational plans
- Producing monthly reports to evaluate project progress
- Updating the project activities and task continuously using feedback from 5 project team members, and offering support to colleagues from other departments
Organizing major meetings and press conferences, including:
- Logistics and venue setup
- Invitations and accreditations
- Visit visas
- Accommodation and transportation services
- Applications and registrations for events
- Media outlets coordination and correspondence
- Organization of temporary media center
- Distribution of Press Releases
Policies & Procedures
Drafting Policies and procedures to manage the delivery of service to international guests and VIPs during their visits to Doha
- Develop & implement office policies and procedures
- Liaise with external agencies and stakeholders
- Setup & coordinate meetings & conferences
- Management of the GM diary and appointments
- Take minutes for all meetings
- Provide overall support to the GM
• Dealing with correspondence and phone calls
• Deputising for the manager, making decisions and delegating work to others in the manager’s absence.
• Managing diaries and organizing meetings and appointments
• Booking and arranging travel, transport, and accommodation.
• Organizing events and conferences
• Typing, compiling, and preparing reports and presentations.
• Implementing and maintaining procedures / administrative systems.
• Liaising with staff, suppliers, and clients.
• Carrying out background research, projects, and presenting findings.