Sales Manager
El Araby Group (home appliances) - KSA
Total years of experience :16 years, 10 Months
• Motivating the Team.
• Manage the entire sales cycle close deals and Focus on your core product
• Following up with the Distributor, market, and agents to align on their requirements
• Supervise and control all activities related to Transactions operations, including Price, Order Management in close contact with the Customer Service Team, also helping individuals and companies meet their needs
• Understand customer needs and requirements and identify new accounts and key decision-makers
• Interfaces with customers; advises customers and answers questions
• Facilitate freight movements of import/export shipments to ensure cost-efficiency.
• Manage the entire sales cycle and close deals and Focus on your core product
• Contribute to achieving monthly and annual retail sales targets
• Made sure all shelving is fully stocked, properly displayed, and correctly labeled
• Involved in all orders processing and follow up if there are any additional documents required (approval. legalization) for ordered by the distributor to ship the goods on time.
• Manage, track, and report on all sales activities and results.
• Effectively communicate product and service information, feature functionality, billing procedures
• Monitor product offers and pricing and places specification labels to ensure that customers are professionally assisted.
Handling the executive banking, and Handling inquiries related to a new client.
• Keep records of customer interactions, process customer accounts, and file documents
• Maintains financial accounts by processing customer adjustments.
• Promote Bank products by providing consistent, accurate, and transparent information to customers.
• Informing the customer of Profits implications.
• Review independently all documents and link entire customer accounts to suitable, to take advantage of the bank's products.
• Met and often exceeded promotional sales goals
• Designed and implemented strategies to cross-sell and up-sell services to the existing customer base.
• Maintained and completed updates of the client data on the system.
• Met monthly sales quotas and activity levels on a consistent basis.
• Maintained and updated sales activity records in the tracking system.
• Responded to and resolved all account disputes of late bills and amounts.
• Prepared and sales documents on a regular basis, Per transaction.
• Interest in supporting companies and individuals, reviewing all quotations provided to them and helping them to the fullest.
• Coordinated with the manufacturers, wholesalers, and independent agents in promoting electric products.
• Deal with customer feedback, inquiries, complaints, and refunds.
• Ensuring that business paperwork is stored in a secure location.
• Attended regular meetings and business seminars to enhance my knowledge in selling.
• Ensured the scheduled shipments of the products.
• Negotiated with current customers and introduced new products.
• Ensuring sales targets are met before the specified deadlines.
• Focus on identifying new business opportunities that fit the strategic direction of the Hospital and maximizing the outcomes of those opportunities.
• I supervise transactions, also manage center stage medical supplies, quality & pricing, Ores, and services for, negotiate rates to maximize, and understanding staff needs and excellent communication skills.
• I inform of warehousing and goods of missing and expired medical supplies.
• Review the minimum and maximum limit of storage.
• I handle daily requests of the Operations Department and other section to cover their needs
• Coordination with companies to provide new items.
• Receiving phone calls and emails, maintaining the purchasing policy.
• Develop and implement Public Relations Strategies to position the Hospital as the health care supplier of choice for the KSA and the region.
• Responsibility of shipment timely delivered, also providing services, support, to products.
• Developing and implementing purchasing action plans as per policy.
• Maintain extensive knowledge of current market conditions.
Assisted Sr. Procurement Agent with execution of all order types for vendors and internal project owners.
• Monitored production timelines and tracked progress with vendors and project owners, ensuring due dates were met.
• Partnered with Accounting Department to resolve merchandise invoice discrepancies and reconcile monthly merchandise accrual forms.
• Provided administrative support to Print Buyer on projects including writing purchase orders and creating bar codes for vendors.
• Created tool purchase and Scope of Work (SOW) orders, prepared Custom Compliant documents, activated merchandise codes and pricing on computer system, and distributed merchandise items from vendors to distribution centers.
In addition to my professional experience, I hold Bachelor of Management information system from "H.I.C.I.S" High Institute for Computer Information System under Alexandria University. I’ve kept current in the industry and continue to expand my knowledge.
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